Unraid server has hung a few times now.

[SpuddyUK]

My server has hung a few times now whereby I can ping it but I cannot connect to any of the docker services, cannot connect to the UI and cannot SSH in as it times out. It's headless. Will the logs be helpful after a reboot?

[JorgeB]

Enable the syslog server and post that after a crash together with fresh diagnostics.

[SpuddyUK]

Hi. So I managed to configure so that previous syslog was available. I was updating a number of plugins and docker containers and bam, all my services went dark. I tried logging in via SSH but that timed out. I put a monitor on the server and tried logging in locally and that also timed out. In the end I needed to hard reboot.

 

syslog attached; any assistance would be great. thanks.

 

 

buzz-syslog-previous-20240917-1827.zip

Edited September 17, 2024 by SpuddyUK

[JorgeB]

Unfortunately there's nothing relevant logged, but I see that a shutdown was initiated, did the server complete that?

[SpuddyUK]

no, I hit ctrl-alt-del and it said it'd wait a maximum of 90 seconds for a graceful shutdown. but it exceeded that and I needed to hold the power button the end.

[JorgeB]

Since there's nothing logged, one thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.