So I recently updated to 6.12 from 6.11 and had to redo some of my theming through the theme engine plugin. As I was messing around with it and reinstalling it a few times to set things back to default, my dashboard refreshed and all I get is a blank page. The screenshot is in Firefox, but If I try in to go to UnRaid in edge, it just gives me a 500 error. All dockers still work, the system reboots fine, and I can still SSH into it without an issue, but I still get a blank page. I have tried safe mode GUI boot without any luck, and have tried removing the theme engine plugin from the flash drive.

 

Unfortunately I am away from my server for a couple weeks and have been remoting in via Wireguard, so I do not have physical access to the server, but I was able to grab a flash backup from Unraid Connect from before this happened but after I upgraded.

 

My main question is if anyone knows what might have caused this, and secondly whether it sounds possible to do any of the following to possibly fix things while I'm gone:

 

1) swap the config folder on the flash drive with the one from the flash backup

2) copy the entire backup to the flash drive (to rule out corrupted system files)

3) use the "Previous" folder and manually downgrade back to 6.11 + use my config folder

 

Since I'd be doing this remotely, I know there's a chance the system doesn't boot and then I'm out of luck, but worst case scenario I have to rebuild my USB with a fresh install + my backed up config folder once I have physical access again. I just wanted an opinion on whether trying this remotely sounds like a plausible idea or if someone had any other ideas.

Edited September 14, 20241 yr by weepwhoop

Try booting in safe mode to rule out a plugin issue.

I already tried booting into Unraid GUI Safe Mode with no plugins (to see if the GUI would show up there) and still wasn't able to get anything. I can try normal safe mode with no GUI or plugins but I assume that wouldn't be much different?

In that case I would try redoing the flash drive, backup the current one first and then redo it and just restore the bare minimum, like the key, super.dat and the pools folder for the assignments, also copy the docker user templates folder, if all works you can then reconfigure the server or try restoring a few config files at a time from the backup to see if you can find the culprit.

On 9/14/2024 at 7:32 PM, JorgeB said:

Try booting in safe mode to rule out a plugin issue.

Plugin, indeed. 
I've experienced the same "blank dashboard" issue on my primary Unraid server. I rebooted to GUI safemode and was able to load a big beautiful dashboard once again. In my case, Disk Location Plugin was the culprit.