September 22, 20241 yr I'm having an issue playing a specific movie from my plex server on my PS4 plex client. I've been able to successfully test smaller TV shows and larger movies with no issue but when attempting a specific movie with the same file format and media properties as the movie that works I'm getting an "unknown playback error". I haven't seen this error on any other file so far (doesn't mean it won't happen) but this is a new install so I haven't tried very many of my files. I'd thought this might be a corrupt file, but I am able to play this movie from the plex web client on a client system (not on the server). I'm happy to upload any logs or diagnostics that may help figure this out, but being a total NOOB (first post) I'll need some instruction on where to obtain the necessary files.
September 23, 20241 yr Probably best to ask on plex forum instead of here for this particular problem.
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