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LSI 9240-8i card not working on new build


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Posted

Hi everyone.

I just upgraded the motherboard/CPU/RAM on my Unraid box while keeping everything else.

Currently I have the following installed:

  • CPU: AMD Ryzen 5 3600
  • Motherboard: ASRock B450 Steel Legend
  • RAM: Corsair Vengeance DDR4 8GB 3000

As well as an LSI 9240-8i SAS HBA card that was working before.

The new build boots up and I can get into Unraid WebGUI, but all the hard drives that I have plugged into the HBA card don't show up.

The card was working before so I'm not sure what could be the problem.

 

I have tried the following:

  • Switching from UEFI boot mode to BIOS (by renaming the EFI folder on the USB stick to EFI-)
  • Taping the B5/6 pins on the HBA card
  • Switching between the 1st and 4th PCI-e slots

At the moment I don't have a spare graphic card so I can't access the BIOS or do anything that would require a display output at all.

 

I have attached the diags below. Any advice would be appreciated!

tower-diagnostics-20241026-1500.zip

Posted

Turned out on this motherboard, the lower PCIe 4x slot is disabled with both m.2 drives installed. I'm not sure why it didn't work the first time I pligged the HBA card into the top slot, but it does now. Please close the topic as I can't seem to delete it myself.

Posted
19 minutes ago, Kagoromo said:

Turned out on this motherboard, the lower PCIe 4x slot is disabled with both m.2 drives installed. I'm not sure why it didn't work the first time I pligged the HBA card into the top slot, but it does now. Please close the topic as I can't seem to delete it myself.

No need to remove it. It can help another user in a few days or a few years. :)

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