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Device is disabled, contents emulated

Featured Replies

I recently set up a new HBA which was pre-flashed and connects to the backplate for SilverStone RM43-320-RS

 

From what I can tell it seems the HBA is initializing correctly and it's reporting 4 drives, but one of the 4 drives is reporting it's disabled
image.png.55700e3617fdc13dbcba66df1fa05207.png

 

I've attached diagnostics tower-diagnostics-20241029-1826.zip

 

Any help is greatly appreciated.

Solved by JorgeB

  • Community Expert

Start the array and post new diags to see if the emulated disk is mounting.

  • Author

Here is the diagnostic after starting the array, I should also mention I found this 

 and ran the commands on all 4 drives to disable EPC and low current spinup but the same result, device is disabled

rocinante-diagnostics-20241029-2011.zip

  • Author

I have 2 drives now showing smart errors. I've tried to reformat them and assign them, but the kernel has panicked during the rebuild.

I will try to get something to bypass the rake backplate and connect it directly to the HBA to see if that's what is causing the issue. I might also see if there is SATA x4 host to sff-8643 target? I'm not sure if this is a thing. I can only find the host sff-8643 but I want to connect my mobo directly to the backplate to see if the HBA is the issue.

I have this diagnostic when I tried to reformat and it didn't seem to do so successfully.

I will try to keep debugging it once I get more physical stuff to do so.

 

rocinante-diagnostics-20241102-2230.zip

  • Community Expert
Nov  2 03:52:57 Rocinante kernel: sd 7:0:4:0: Power-on or device reset occurred
Nov  2 03:52:57 Rocinante kernel: mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)
### [PREVIOUS LINE REPEATED 1 TIMES] ###
Nov  2 03:52:57 Rocinante kernel: sd 7:0:4:0: Power-on or device reset occurred
Nov  2 03:52:57 Rocinante kernel: mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)
### [PREVIOUS LINE REPEATED 1 TIMES] ###
Nov  2 03:52:58 Rocinante kernel: sd 7:0:4:0: Power-on or device reset occurred
Nov  2 03:52:58 Rocinante kernel: mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)
Nov  2 03:52:58 Rocinante kernel: sd 7:0:4:0: Power-on or device reset occurred
Nov  2 03:52:58 Rocinante kernel: mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)
Nov  2 03:52:58 Rocinante kernel: sd 7:0:4:0: Power-on or device reset occurred
Nov  2 03:52:58 Rocinante kernel: mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)

 

This type of errors usually means a power/connection issue.

  • Author

Hmm, I'll see what I can do about that, I currently have 1 molex cable per backplate (like between the psu and backplate and not sharing the same cable between multiple), I believe there is 2 plugs but the docs say they are for redundant power.

I really appreciate the help :) 

  • Author

Ok, I ended up splitting the drives up into 2 backplates and it's looking better, I am now rebuilding the data and hopefully, it'll be normal this time :D

image.thumb.png.8d56b540ffe9f62453385aefb4c45a19.pngimage.thumb.png.abf104fa298a88627e02f313ad23019e.png

rocinante-diagnostics-20241103-1617.zip

  • Author

rocinante-diagnostics-20241103-1732.zip

It seems like one of the drives is really dead? 

Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#564 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#564 Sense Key : 0x2 [current] 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#564 ASC=0x4 ASCQ=0x0 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#564 CDB: opcode=0x8a 8a 00 00 00 00 00 1a d9 d2 80 00 00 02 e8 00 00
Nov  2 22:35:28 Rocinante kernel: I/O error, dev sdd, sector 450482816 op 0x1:(WRITE) flags 0x0 phys_seg 93 prio class 2
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#566 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#566 Sense Key : 0x2 [current] 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#566 ASC=0x4 ASCQ=0x0 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#566 CDB: opcode=0x8a 8a 00 00 00 00 00 1a d9 ce 80 00 00 04 00 00 00
Nov  2 22:35:28 Rocinante kernel: I/O error, dev sdd, sector 450481792 op 0x1:(WRITE) flags 0x0 phys_seg 128 prio class 2
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#567 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#567 Sense Key : 0x2 [current] 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#567 ASC=0x4 ASCQ=0x0 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#567 CDB: opcode=0x8a 8a 00 00 00 00 00 1a d9 bf e8 00 00 01 28 00 00
Nov  2 22:35:28 Rocinante kernel: I/O error, dev sdd, sector 450478056 op 0x1:(WRITE) flags 0x0 phys_seg 37 prio class 2
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#568 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#568 Sense Key : 0x2 [current] 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#568 ASC=0x4 ASCQ=0x0 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#568 CDB: opcode=0x8a 8a 00 00 00 00 00 1a d9 c8 b0 00 00 01 d0 00 00
Nov  2 22:35:28 Rocinante kernel: I/O error, dev sdd, sector 450480304 op 0x1:(WRITE) flags 0x0 phys_seg 58 prio class 2
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#570 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#570 Sense Key : 0x2 [current] 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#570 ASC=0x4 ASCQ=0x0 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#570 CDB: opcode=0x8a 8a 00 00 00 00 00 1a d9 c1 10 00 00 01 70 00 00
Nov  2 22:35:28 Rocinante kernel: I/O error, dev sdd, sector 450478352 op 0x1:(WRITE) flags 0x0 phys_seg 46 prio class 2
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#571 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#571 Sense Key : 0x2 [current] 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#571 ASC=0x4 ASCQ=0x0 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#571 CDB: opcode=0x8a 8a 00 00 00 00 00 1a d9 c6 48 00 00 01 50 00 00
Nov  2 22:35:28 Rocinante kernel: I/O error, dev sdd, sector 450479688 op 0x1:(WRITE) flags 0x0 phys_seg 42 prio class 2
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#572 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#572 Sense Key : 0x2 [current] 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#572 ASC=0x4 ASCQ=0x0 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#572 CDB: opcode=0x8a 8a 00 00 00 00 00 1a d9 c7 98 00 00 01 18 00 00
Nov  2 22:35:28 Rocinante kernel: I/O error, dev sdd, sector 450480024 op 0x1:(WRITE) flags 0x0 phys_seg 35 prio class 2
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#574 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#574 Sense Key : 0x2 [current] 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#574 ASC=0x4 ASCQ=0x0 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#574 CDB: opcode=0x8a 8a 00 00 00 00 00 1a d9 ca 80 00 00 04 00 00 00
Nov  2 22:35:28 Rocinante kernel: I/O error, dev sdd, sector 450480768 op 0x1:(WRITE) flags 0x0 phys_seg 128 prio class 2
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#575 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=3s
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#575 Sense Key : 0x2 [current] 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#575 ASC=0x4 ASCQ=0x0 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#575 CDB: opcode=0x8a 8a 00 00 00 00 00 1a d9 c2 80 00 00 03 c8 00 00
Nov  2 22:35:28 Rocinante kernel: I/O error, dev sdd, sector 450478720 op 0x1:(WRITE) flags 0x0 phys_seg 121 prio class 2
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#512 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#512 Sense Key : 0x2 [current] 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#512 ASC=0x4 ASCQ=0x0 
Nov  2 22:35:28 Rocinante kernel: sd 7:0:2:0: [sdd] tag#512 CDB: opcode=0x8a 8a 00 00 00 00 00 1a d9 d5 68 00 00 04 00 00 00
Nov  2 22:35:28 Rocinante kernel: I/O error, dev sdd, sector 450483560 op 0x1:(WRITE) flags 0x4000 phys_seg 128 prio class 2
Nov  2 22:35:58 Rocinante kernel: sd 7:0:2:0: [sdd] tag#565 CDB: opcode=0x12 12 00 00 00 24 00
Nov  2 23:30:55 Rocinante emhttpd: spinning down /dev/sdd
Nov  2 23:31:39 Rocinante emhttpd: read SMART /dev/sdd

 

If that's the case I'll just need to run without it

  • Community Expert
  • Solution

Still looks more like a power/connection issue, swap cables with a different disk and retry, that should confirm, where the issue is.

  • Author

I am using a Corsair AX 1000 I've tried both molex cables it comes with. I'll see if I can get a SATA to molex adapter to test with.

I don't think I am anywhere near the max watts for the PSU itself It is powering an AMD Ryzen 9 5900X and Nvidia 3080. there should still be lots of headroom for the PSU.

I power if it's overheating since the SilverStone RM43-320-RS does get a little toasty and the PSU is facing towards the CPU since the case didn't have holes on the other side

  • 2 weeks later...
  • Author

After much messing around, it seems like there might be an issue with the backplate, when I bypass it and correct it directly to the mobo or HBA, it seems to pick up all 4 drives right away.

Imma contact Silverstone to see if I am doing something wrong or if there's an issue with the backplates

 

Thanks again :)

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