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Can not connect to unraid from linux mint machine

Featured Replies

Hello, sorry to be baack but I have another problem.

My linux mint machine had what I can say is BSOD. they system crashed why running a bunch of stuff.

When it reboot back I was no longer able to connect to my unraid with the file explorer or the website.

all browser tab that were open not longer have a connection, plex, krusader, torrent. unraid is still up and running, my linux machine just cant connect to it. the plex client on the linux machine does still work.  everything on my linux machine still works i got internet, I can connect to my router. i just cant connect to unraid.  I did make a bunch of changes to the network setting on unraid, added some new hardware, i'm still completing the upgrade but it was  finish. I just needed to close the case and put the GPU back in.  the upgrade was a new NVME 2TB cache drive.  I connected my phone to unraid and it sees everything.

times out when i try the webpage and when usging file manger it times out also.  So any help you be great

Screenshot from 2024-11-30 19-45-10.png

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  • Community Expert

? have your power cycled unraid?
 

on linux mint go to

http://10.0.0.157
https://10.0.0.157

*try both...

I think linux mint uses debain base and apt commands.
on linux mint run a system update

sudo apt-get install cifs-utils


in termainl can you ping it?
ping 10.0.0.157

whats it mac?
arp -a 10.0.0.157

what does your router say unraid IP, is unraid set to a staic IP address if on DHCP the ip may have changed...

you would need to get console terminal access on the physical machine wiht a monitor/keybaord and type diagnostic and post a diag file... this sounds more like a linux mint issues atm then a unraid issue.
 

  • Author
15 hours ago, bmartino1 said:

? have your power cycled unraid?
 

on linux mint go to

http://10.0.0.157
https://10.0.0.157

*try both...

I think linux mint uses debain base and apt commands.
on linux mint run a system update

sudo apt-get install cifs-utils


in termainl can you ping it?
ping 10.0.0.157

whats it mac?
arp -a 10.0.0.157

what does your router say unraid IP, is unraid set to a staic IP address if on DHCP the ip may have changed...

you would need to get console terminal access on the physical machine wiht a monitor/keybaord and type diagnostic and post a diag file... this sounds more like a linux mint issues atm then a unraid issue.
 

I have not cycled unraid, it seems like it's only the one this computer. after the crash it wont connect to unraid. I rand both address and no luck. router says the ip is what i posted and no it's not static IP. As for the diag I will post from the other computer it seem to connect no problem.

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Edited by diehard2k9

  • Author

rebooted both the linux computer and unraid and still can get to the login

 

  • Community Expert

can you access the web ui on a differnt machine like your phone?

if not this sounds like a docker web server taking over unraids webserver ports as teh docer is runnign in host mode...
Otherwise did you edit the go file in unraid? is emhttp running?

regarldess you need termainl access of some kind to the unraid machine. time to connect a keybaord and monitor to unraid...

  • Author
6 minutes ago, bmartino1 said:

can you access the web ui on a differnt machine like your phone?

if not this sounds like a docker web server taking over unraids webserver ports as teh docer is runnign in host mode...
Otherwise did you edit the go file in unraid? is emhttp running?

regarldess you need termainl access of some kind to the unraid machine. time to connect a keybaord and monitor to unraid...

yes i have access to the unraid ui from my phone and laptop. I this it's only this machine that i cant connect to it wih

  • Community Expert
3 minutes ago, diehard2k9 said:

try again this is a file with no data...

diag are a bunch of linux logs text files in a folder in a zip

  • Author
2 minutes ago, bmartino1 said:

try again this is a file with no data...

diag are a bunch of linux logs text files in a folder in a zip

I just open it with a txt editor and there was data in it but i will try again

KRAKEN_Diagnostics

Edited by diehard2k9

  • Community Expert

that is not unraid diag file i don't know what your doing to get that 

image.png.66ddb954584685ea958ec7bc5c7f6b66.png

image.thumb.png.408f93f069e9d28aa05ad433180f51a8.png

 

your saving a hyper link onthe phone most likely and not geig the zip file...

 

try again..

  • Author
14 minutes ago, bmartino1 said:

that is not unraid diag file i don't know what your doing to get that 

image.png.66ddb954584685ea958ec7bc5c7f6b66.png

image.thumb.png.408f93f069e9d28aa05ad433180f51a8.png

 

your saving a hyper link onthe phone most likely and not geig the zip file...

 

try again..

ok let me know if this is it?

kraken-diagnostics-20241201-1412.zip

  • Community Expert

Yep reviewing now

  • Community Expert

may be network related otherwise live boot anotehr linux os and see if it can reach the unraid web ui...

?vlan subnet? other blocks..

 

Based on the logs extracted, I couldn't find any immediate errors specifically related to Web UI connection issues. However, there are some entries that may indicate other issues:

 

Network Interface Issues: There are messages indicating the detection of Intel 10 Gigabit Network Connections, but no errors are reported in the logs regarding the network connection itself. This suggests the network interfaces are likely fine.

 

Time Sync Errors: There are multiple entries related to NTP (ntpd) reporting time synchronization issues (e.g., TIME_ERROR: 0x41: Clock Unsynchronized). While these aren't directly related to the UI connection, they could cause other system anomalies.

 

File Share Case Sensitivity Errors: There are several "Fix Common Problems" errors related to the case sensitivity of share names, such as Same share (comics) exists in a different case. This may not affect the Web UI directly, but could impact the file-sharing behavior.

To further investigate the Web UI connection issue specifically, we should look for:

Any errors related to the web server (emhttpd).

Network connectivity or firewall logs that could block access from a specific machine.

I'm not seeing any hits on unraids side in syslog of login atempts and failure...
Givin that a phone / other divce can reach it this is linuxmint isseus form ufw(firewall) to other setting

  • Author
29 minutes ago, bmartino1 said:

may be network related otherwise live boot anotehr linux os and see if it can reach the unraid web ui...

?vlan subnet? other blocks..

 

Based on the logs extracted, I couldn't find any immediate errors specifically related to Web UI connection issues. However, there are some entries that may indicate other issues:

 

Network Interface Issues: There are messages indicating the detection of Intel 10 Gigabit Network Connections, but no errors are reported in the logs regarding the network connection itself. This suggests the network interfaces are likely fine.

 

Time Sync Errors: There are multiple entries related to NTP (ntpd) reporting time synchronization issues (e.g., TIME_ERROR: 0x41: Clock Unsynchronized). While these aren't directly related to the UI connection, they could cause other system anomalies.

 

File Share Case Sensitivity Errors: There are several "Fix Common Problems" errors related to the case sensitivity of share names, such as Same share (comics) exists in a different case. This may not affect the Web UI directly, but could impact the file-sharing behavior.

To further investigate the Web UI connection issue specifically, we should look for:

Any errors related to the web server (emhttpd).

Network connectivity or firewall logs that could block access from a specific machine.

I'm not seeing any hits on unraids side in syslog of login atempts and failure...
Givin that a phone / other divce can reach it this is linuxmint isseus form ufw(firewall) to other setting

Like I said the only connection I can make from the linux mint is using the plex client I am able to play all the media there, when pinging that IP , I am able to ping it. file browser and web connect doesnt work. I dont know what it could be cuase it was running fine before linux mint crashed and reboot. that when the problem started. linux  runs fine connects to everything I was using before but unraid. So i dont know what to do to fix it.

  • Community Expert

Regardless, its on the Linux mint device you may need to reinstall Linux mint...

probally a iptables command... app armor or ufw rule...

 

ask on linux mints forum.

https://forums.linuxmint.com/

 

as traffic is stopped or being stopped on that device caused by that software rule...

Edited by bmartino1

  • Author
3 hours ago, bmartino1 said:

Regardless, its on the Linux mint device you may need to reinstall Linux mint...

probally a iptables command... app armor or ufw rule...

 

ask on linux mints forum.

https://forums.linuxmint.com/

 

as traffic is stopped or being stopped on that device caused by that software rule...

ok will try there, what about changing the unraid IP from dhcp to static? maybe it's just that ip and if unraid had a new one it would connect?

I can reinstall mint on this machince i have caxche data that I might need for something important and if i reinstall then those cache data will be loss and my data cant be verify.

  • Community Expert

? is this a VM?


 

  • Author
41 minutes ago, bmartino1 said:

? is this a VM?


 

no it a stand alone server.

  • Community Expert

drat. there is sometimes a bug with a vm on unraid where it loses the abilty to connect to shares. worth a ask. sorry. good luck

  • Author
On 12/2/2024 at 12:58 AM, bmartino1 said:

drat. there is sometimes a bug with a vm on unraid where it loses the abilty to connect to shares. worth a ask. sorry. good luck

I found the problem! it was one of the network setting that i canged, MTU from auto to 9000. changing it back to auto and rebooting did the trick.

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