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HTTP Error 500 SSH Not Reachable

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I am unable to access my WebGUI. The apps/dockers that are set to auto start do perform as expected still, just can't access Unraid itself.

Prior I was messing with the "Theme Engine" plugin, so thought maybe Safe Mode would work (to rule out any plugins) same outcome. I do notice this Error on the screen "Logger: Send Message Failed".

 

*invalid user: xxx *is a user account I removed a few months back*, don't think it's related.

24-12-03 17-01-13 0108.jpg

 

wentz-diagnostics-20241203-1740.zip

Edited by MadMan204
Added Diagnostics File

Solved by JorgeB

  • Community Expert
  • Solution

Try booting with a new flash drive using a stock install, no key needed, that will confirm if it's a config or external issue.

  • Author
6 hours ago, JorgeB said:

Try booting with a new flash drive using a stock install, no key needed, that will confirm if it's a config or external issue.

So, that appears to get me to GUI access. That being said, I am OK with redoing my configs if this is a easy solution (just use the new boot). I guess I just need my key/license attached to the system somehow correct?

 

Also, I would not lose any data during migration? I only have 1 HDD and 1 SSD Cache to reconfigure (No parity...I'm a bad boy lol).

  • Community Expert

You can backup the current one first and then recreate it using the USB tool and just restore the bare minimum, like the key, super.dat and the pools folder for the assignments, also copy the docker user templates folder, confirm it still works,and  you can then reconfigure the server or try restoring a few config files at a time from the backup to see if you can find the culprit.    

  • Author
12 minutes ago, JorgeB said:

You can backup the current one first and then recreate it using the USB tool and just restore the bare minimum, like the key, super.dat and the pools folder for the assignments, also copy the docker user templates folder, confirm it still works,and  you can then reconfigure the server or try restoring a few config files at a time from the backup to see if you can find the culprit.    

So I dragged some stuff over. Not sure where to find the Key file/folder though.

  • Author
1 minute ago, MadMan204 said:

So I dragged some stuff over. Not sure where to find the Key file/folder though.

Would it be the basic.keyfile (as I have the Basic license?)

  • Community Expert

Yes, inside the /config fodler

  • Author
Just now, JorgeB said:

Yes, inside the /config fodler

Perfect! About to give it a shot :). I can't find a "Docker User Template" Folder, but found a docker.cfg file, is that the one?

  • Community Expert

\config\plugins\dockerMan\templates-user

  • Author
Just now, JorgeB said:

\config\plugins\dockerMan\templates-user

Everything appears to be working, just started the Array and EVERYTHING just works! :). Emby right away is mapped and reads all media just by pressing "Start Array". Unraid is crazy user friendly really.

 

Thank you so much for your time.

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