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Random crashing when using Handbrake

Featured Replies

When I am encoding video using Handbrake (docker, jlesage/handbrake), after 2-5 hours Unraid crashes.

I enabled writing logs to the flash drive after the last crash and I have attached the logs of the most recent crash. My BIOS is up to date and my memory passed a pass of Memtest86+. The attached diagnostics were made when I booted Unraid after the most recent crash.

Any help with this is greatly appreciated.

tower-diagnostics-20241204-1509.zip syslog-previous

Solved by lukemattle

  • Community Expert

If it's just when doing that, check CPU temps/cooling.

  • Author

I have NetData tracking CPU temps and they never went above 58C before crashing. 

  • Community Expert

Do is crash if you do something else that uses the CPU a lot?

  • Author

I’ll start a stress test using corefreq. I’ll report back if it crashes or if it manages last the night without crashing. 
Was there nothing useful in the logs to indicate why it crashed?

  • Community Expert

Nothing relevant logged, usually suggesting a hardware issue.

  • Author

I ran it overnight and it didn't crash. Any ideas why it crashes when I am using Handbrake?

  • Community Expert

I would recommend asking in the support thread for that container, in case there are some known issues:

 

docker support.JPG

  • Community Expert

I would recommend purchasing Unraid before doing anything 🤣


Apart from that, youre running macvlan on 6.12.6 🤷‍♂️

  • Community Expert
53 minutes ago, Mainfrezzer said:

Apart from that, youre running macvlan on 6.12.6 

Good point, you should upgrade to latest stable first, macvlan call traces can crash the server.

  • Author

I upgraded to 6.12.14, changed to ipvlan and started Handbrake again. This time I happened to be looking at the dashboard when it crashed: RAM & CPU usage suddenly jumped up to 100% (from about 48% on RAM and 80% on CPU) as shown in the photo. Attached are the logs of this crash, hopefully there is something of value in them this time.

image.png

syslog-previous(1)

  • Community Expert

Sounds like a container issue, it may be running the server out of RAM

  • Author

Ok, thanks. Would setting a memory limit of something like 4GB for handbrakes container fix it? 
EDIT: Well maybe not fix it but make so it can’t crash my server

Edited by lukemattle
Add detail

  • Author

Setting a memory limit of 4GB successfully stopped handbrake from crashing my server but it did not stop Handbrake from crashing. Here are the relevant logs:

logs.txt

  • Community Expert
On 12/5/2024 at 9:29 AM, JorgeB said:

I would recommend asking in the support thread for that container, in case there are some known issues:

 

docker support.JPG

 

  • Author
  • Solution

This is fixed by updating to v24.12.1

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