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Help me - Unmountable: Unsupported or no file system

Featured Replies

Hello guys,

I have a serious problem with my Unraid server consisting of 5 disks, 4 data and 1 parity. I changed the server and moved the disks, but most likely the data or power cables were faulty...

After a correct startup, the server started failing after I turned it off and on several times in a short period. At first, one disk wouldn't mount, then another, and now only one data disk remains mountable...

I'm sure the disks aren't defective because they always worked well in the old server. However, the new server with a different motherboard and cables caused the issue...

I put the disks back into the old server and restarted Unraid, but the current situation is as shown in the attached image.

Is there a way to repair the partitions or mount them to recover the data???

Please help me, all my personal data, photos, files, etc., from the past 20 years are on those disks. I'm desperate.

File System is ZFS.

 

Thanks


I’m attaching photos and diagnostics.Screenshot2024-12-18alle20_27_52.thumb.png.fc0aa7133a4d2943b9c6d8a671ae1ba1.png

server2012-diagnostics-20241218-1855.zip

Solved by john_petrucci

Post the output from:

 

zpool import

 

  • Author

Hello,

 

Unraid Started - Maintenance Mode:

 

 

root@SERVER2012:~# zpool import
   pool: disk4
     id: 16366680502675623599
  state: ONLINE
 action: The pool can be imported using its name or numeric identifier.
 config:

        disk4       ONLINE
          md4p1     ONLINE

   pool: disk3
     id: 9366551740632413894
  state: ONLINE
 action: The pool can be imported using its name or numeric identifier.
 config:

        disk3       ONLINE
          md3p1     ONLINE

   pool: disk2
     id: 10281060940874546620
  state: ONLINE
 action: The pool can be imported using its name or numeric identifier.
 config:

        disk2       ONLINE
          md2p1     ONLINE

   pool: disk1
     id: 18162261385565336200
  state: FAULTED
status: One or more devices contains corrupted data.
 action: The pool cannot be imported due to damaged devices or data.
   see: https://openzfs.github.io/openzfs-docs/msg/ZFS-8000-5E
 config:

        disk1       FAULTED  corrupted data
          md1p1     FAULTED  corrupted data

Disk1 is damaged, now still in maintenance mode try

 

zpool import disk2

 

zpool import disk4

 

  • Author
4 minutes ago, JorgeB said:

Disk1 is damaged, now still in maintenance mode try

 

zpool import disk2

 

zpool import disk4

 

Nothing else to do, this is the result.

 

root@SERVER2012:~# zpool import disk2
cannot import 'disk2': I/O error
        Destroy and re-create the pool from
        a backup source.
root@SERVER2012:~# zpool import disk4
cannot import 'disk4': I/O error
        Destroy and re-create the pool from
        a backup source.

 

2 minutes ago, john_petrucci said:

Destroy and re-create the pool from
        a backup source.

Looks like that will be the only option, for all 3 disks, if you don't have backups, you can try a file recovery app, like UFS explorer.

  • Author
8 minutes ago, JorgeB said:

Looks like that will be the only option, for all 3 disks, if you don't have backups, you can try a file recovery app, like UFS explorer.

😔 
What if I tried to force import (-f) the individual disks?
What if I tried mounting the individual disks on another Unraid server to see if they would mount?
Does UFS Explorer recognize the ZFS file system?

59 minutes ago, john_petrucci said:

What if I tried mounting the individual disks on another Unraid server to see if they would mount?

You can try, but assuming no hardware issues it should be the same, any RAID controllers in use with the previous server?

 

1 hour ago, john_petrucci said:

Does UFS Explorer recognize the ZFS file system?

It does support single device zfs filesystems

  • Author
1 hour ago, JorgeB said:

You can try, but assuming no hardware issues it should be the same, any RAID controllers in use with the previous server?

 

It does support single device zfs filesystems


No RAID controllers, only standard SATA. However, right after the disaster, I put the disks back into the previous server where everything used to work...
How can I recover the only disk (Disk3) that the array sees and mounts?

24 minutes ago, john_petrucci said:

How can I recover the only disk (Disk3) that the array sees and mounts?

You can just mount it the current array or after doing a new config

  • Author
37 minutes ago, JorgeB said:

You can just mount it the current array or after doing a new config

Should I start the array in normal mode or maintenance mode while trying to mount disk3?

Thank you very much for your help. I hope to be able to recover the most important things from the other disks.

Edited by john_petrucci

To mount the disk it has to be in normal mode, same as the screenshot you posted before, disk3 was mounted.

  • 2 weeks later...
  • Author
  • Solution
On 12/19/2024 at 5:24 PM, JorgeB said:

To mount the disk it has to be in normal mode, same as the screenshot you posted before, disk3 was mounted.

I would like to update the discussion to thank @JorgeB so much.

With UFS Explorer, I recovered all my data. After this adventure, I will always have a backup disk in addition to Unraid.

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