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After Upgrade from 6.12.14 to 7.0.0 my backup USB3 drive is extremely slow...

Featured Replies

Unraid upgrade from 6.12.14 to 7.0.0 seemed to be flawless in the first moment.

 

B U T  !

 

After 7.0.0 was installed, I wanted to make a new backup of the important parts of the server to my external USB 8TB backup HDD (rather new Seagate Exos type) as usual... (using famous rsync script of @mgutt)

 

However with the new system it doesn't work any more or is so slow, that the  it is useless...

 

Here is a typical message of syslog... it goes like this over thousands of lines in the syslog:

 

image.thumb.png.b6361018b80abfa5fbdc6d18b40a9867.png

 

I have read in the release notes of Unraid 7.0.0, that there is a change with Linux Kernel about external Usb storage devices (like my external USB HDD is):

"...Other changes: ...

Linux kernel: force all buggy Seagate external USB enclosures to bind to usb-storage instead of UAS driver ..."

 

Question:

Could the fault with my external USB drive have to do with some Linux Kernel change causing incompatibilty problem between my USB hardware and new Linux Kernel ??

 

What should I do, in order to be able to take back-ups to that USB drive as with 6.12.14, which never had that problem ?

Perhaps there is some settings problem or anything else, I can do

 

Many thanks for support and greetings

 

P.S. diagnostics file attached...

 

tower-diagnostics-20250112-1653.zip

Solved by JorgeB

  • Community Expert

It's a Seagate disk but not a Seagate enclosure, right? Also, post the output from

lsusb -t

 

  • Author

Thanks for quick answer, @JorgeB - great support with so many people asking many things...

 

Yes, it is a bare Exos harddisk but not a Seagate enclosure/product which contain the harddisk.

 

So lsusb -t returns:

 

----

root@Tower:~# lsusb -t
/:  Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/16p, 480M
    |__ Port 003: Dev 009, If 0, Class=Hub, Driver=hub/4p, 480M
    |__ Port 007: Dev 003, If 0, Class=Hub, Driver=hub/4p, 480M
        |__ Port 002: Dev 005, If 0, Class=Mass Storage, Driver=usb-storage, 480M
    |__ Port 011: Dev 004, If 0, Class=Human Interface Device, Driver=usbhid, 12M
/:  Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/10p, 20000M/x2
    |__ Port 003: Dev 008, If 0, Class=Hub, Driver=hub/4p, 5000M
        |__ Port 001: Dev 009, If 0, Class=Mass Storage, Driver=uas, 5000M
        |__ Port 002: Dev 010, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
root@Tower:~#

-----

  • Author

Additional Info:

The harddisk is a bare harddisk Exos 8TB - for backup purposes, I quickly insert the HDD in a USB docking station from Sharkoon.

It has the advantage, that after the backup I can take the HDD out of the docking station and store it at a different place outside of my home at a save location.

 

The HDD has no smart errors

Perhaps the UAS driver needs to be disabled - but I do not know, how to do this with the Unraid server to work correctly.

 

Thanks for info

  • Community Expert
  • Solution

Possibly, that enclosure doesn't like the UASP driver, try adding the below to syslinu.cfg for your default boot mode:

 

usb_storage.quirks=152d:9561:u

 

After /bzroot, then reboot

image.png

  • Author

your advice solved my problem...

excellent support!

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