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Location not available in Windows 11

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I am relatively new to Unraid and followed TraSH guides to setup my folder structure and torrenting dockers.  I've setup my smb account for windows below: 

image.png.e9cf4585c88d71f3aaa98f6a4d5ca69b.png

image.thumb.png.3f22620ba8a4a8c6800439caa710b33c.png

 

the /data in the delugevpn docker is "/mnt/user/rootdata/torrents/" and have I have delugevpn preferences setup to have it in /data/incomplete and when it is completed to move it to /data/completed.  When I try to access the files in the completed folder, I get this error.  But I can see it and move it around in the unraid webgui.  

 

image.png.c753c7a30617eab143f60ba19aefa73f.png

 

These are my shared rootdata settings: 

image.thumb.png.848c374bddde9e453dfbb800411a82b8.png

I've looked online on how to resolve this issue and haven't seen anything so thought I'd give it a shot on here. 

 

Things that I've tried that didn't work: 

1. Enabled SMB1 on Windows

2. Deleted my Windows crendentials for my user and disconnect mapped drives, signed out and then logged back in and re-added crendentials and re-apped

3. Created new user

 

Anything else that I can provide to help troubleshoot, please let me know.  Thank you for your time. 

Start up the GUI terminal  (the   >_    icon on the toolbar) and type the following two commands:
 

ls -al /mnt


ls -al /mnt/user

 

Post a screenshot of the output of both commands.

Edited by Frank1940

  • Author

Hello, below are the screenshots: 

ls -al /mnt

image.png.3d47cba2e58eea3be905b7bf8d10b6e6.png

 

ls -al /mnt/user

image.png.03a353c93c848689f0d1a3797821ab35.png

 

image.png.1addd8ffab003c0feba7b0358b6dbec1.png

See that x at the end of the permissions for the rootdata share.  (that signifies that there are 'Access-Control List' permissions on that share)  That is normally not used by Unraid in its normal SMB operation and it has caused problems in the past.  Unless, you know of a reason why they are needed, I would suggest removing them.  As I recall, running the New Permissions tool against just that share will fix it. 

 

If that does not fix it, In Windows, right-click on Z: drive in Windows File Manager and get a screenshot of the top of that window.  It will look like this:

image.png.74fd01222e27d2384f89bd2edef662d8.png

 

 

One question.  This Windows computer is not a VM running on your Unraid server, is it?

 

 

 

  • Author

Hi, I ran the Permissions tool and I still see that + symbol at the end of the share.  Here is the screenshot of the Windows File Manager: 

image.png.2511a416c206902061969672d1ddc50e.png

  • Author

I ran the ls -al /mnt/user/ on the rootdata and saw that the + is on a folder ./

image.png.033e2212402238e8bf68e5bfc6dbef66.png

 

not sure what this means

15 minutes ago, bjorntor said:

not sure what this means

 

Google   Access-Control List

 

It an not normally used by Unraid but SAMBA will recognize these rules and will apply them to permit or deny access to a resource.  (I originally suspected  that they were applied to an Unraid server from someone attempting to fix an Unraid/Windows SMB problem by using the Windows permissions tools.  Now I also suspect that a Docker container or a VM might also be involved in some cases.) 

 

Note that that they are also on the torrents directory.  Have a look at the permissions inside that directory.  If they are there, I would suspect that the torrent Docker Container might be doing it.  Ask about it in the support thread for that Docker. 

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