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30 Day License key issues - v7

Featured Replies

Hi, apologies. I'm struggling to get a free license key on a newly installed box.

 

I seem to be going in circles, but not getting any closer.

 

I'm a bit swamped in all the available info (some appears to reference pre v7), are there any simple steps?

 

Thanks in advance.

  • Community Expert

What error are you seeing? But for key related issues, it's usually best to contact support.

  • Author

Hi, after clicking on the Confirm Trial Start :-

image.png.f3e35a50b39fc9b04ebc1c0eebf3843e.png

 

I get this, and not many clues how to proceed

UnraidError2025-01-27.png.e5ced4d5f19c02e935cd7a38c0999290.png

 

Thanks for your help.

 

 

  • Community Expert

Try logging out from account.unraid.net and then log back in, if the same, the most common reasons are:

 

- the trial is registered under a different email

- the initial trial expired over one month ago

 

For those, you will need to contact support

  • Author

Thanks, I'll take a look. :-)

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