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Server crashing when transcoding. Please help :(

Featured Replies

Hello guys, recently my server has just been acting up and I can’t seem to find the cause for it. I get this can’t find domain error for my server that’s hosted through cloudflare but it’s still reachable and able to be used. Then the server will then eventually crash with the sys log provided. If someone could please help me I’d really appreciate it I’m not too sure what to do by myself.

unbiggerboy-syslog-20250215-2203.zip

  • Community Expert
2 minutes ago, JJones2003 said:

it’s still reachable and able to be used. Then the server will then eventually crash

When it begins to have problems, see what you get from command line with this:

df -h /

 

  • Community Expert

That df result looks OK now. What does it look like when you are having problems?

 

When you say transcoding, do you mean plex?

  • Author

@trurlI actually use Plex and Emby and I believe it’s happening when using emby. I’m using both at the same time and I’m only reaching 30-40% use when doing so. I ran that command you said to while both are running right now.

 

i use the Linux server distribution for both of them.

Edited by JJones2003

  • Community Expert
1 minute ago, JJones2003 said:

I ran that command you said to while both are running right now.

Is it having problems right now?

  • Author

@trurlas of now no. The only “error” I’m getting is the can’t get addrinfo for my cloudflare even though it’s working fineIMG_2373.thumb.jpeg.76be5eccf78c9547f810ed7989bbf3d3.jpeg

  • Author

@trurlI have some error logs from yesterday I took some screenshots of I dont know if it matters here but it’s the same issues I’ve been dealing with the past week: I’ll randomly get this and then like an hour maybe less I’ll try to access emby and it crashes and so have to reboot the server to fix it.

and when this happens every docker container crashes as well usually

IMG_2366.thumb.png.d87a14a7e64235052e3f8d71b7291f2c.png

Edited by JJones2003
Context

  • Community Expert

Are you trying to transcode to RAM?

 

12 minutes ago, JJones2003 said:

I actually use Plex and Emby

Post docker run for both

  • Author

@trurlI’m using hardware acceleration transcoding with quick sync intel.

  • Author

@trurl Emby has crashed but I am still able to use plex and that is working correctlyIMG_2375.thumb.jpeg.20d2c93521a675a2bb0d018bca59feef.jpeg

  • Community Expert
47 minutes ago, trurl said:

When it begins to have problems, see what you get from command line with this:

df -h /

 

 

  • Author

@trurlsorry if I’m spamming your inbox but I just had my server crash and I wasn’t able to get the full syslog since the webui crashed here what I screenshot: (I tried to run it but the whole webui crashed and I couldn’t do anything. I already had a page of this open.)IMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2375.thumb.jpeg.ec56d1a514d6d49e065c451e7a9c1565.jpegIMG_2377.thumb.png.8d142afb4083ac6654922b36db41da98.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.pngIMG_2379.thumb.png.6378562aedbf7714a5ee258f66adcf67.png

IMG_2378.png

  • Community Expert

Why don't you give me the result of this as I asked several times?

df -h /

 

  • Author

@trurlhere ya go sorry, I did the test earlier but it looked the sameIMG_2381.jpeg.0b46506853b43f1b30b57c9ff45582ed.jpeg

  • Author

@trurlHere’s a refreshed syslog it’s giving me “trace tainted” errors and similar errors about the zpool. I do appreciate your help sorry I’m new to UnRaid.

unbiggerboy-syslog-20250216-0036.zip

  • Community Expert
3 hours ago, trurl said:
3 hours ago, JJones2003 said:

I actually use Plex and Emby

Post docker run for both

 

  • Author

@trurlWhen you say docker run do you mean like reinstall it? Like when you first set up a container? I can’t seem to find a way to run “docker run” sorry.

  • Community Expert

Many words or phrases commonly used on the forum are automatically turned into links to the documentation or other useful posts.

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