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SATA errors and Slow Web UI

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unraid-diagnostics-20250221-1344.zip

 

Attached are the system diagnostics.

 

I've been running a long transfer from this unraid system to another system that is attached via SMB to this system. Unsure if that is related but it seems about 16ish hours after that transfer starts I start to see some issues in the logs about one of my sata connections. Then soon after I see warnings about pool.

 

The web ui starts to become extremely slow to the point where it never loads. Running containers seem to go in and out of network availablity. Stopping the transfer seems to help a small amount but a full server restart seems to fix.

 

Any ideas what is up? Should I try a new SATA cable or something like that?

 

Feb 21 13:19:08 unraid kernel: ata6.00: exception Emask 0x0 SAct 0x0 SErr 0x50000 action 0x6 frozen
Feb 21 13:19:09 unraid kernel: ata6: SError: { PHYRdyChg CommWake }
Feb 21 13:19:09 unraid kernel: ata6.00: failed command: FLUSH CACHE EXT
Feb 21 13:19:09 unraid kernel: ata6.00: cmd ea/00:00:00:00:00/00:00:00:00:00/a0 tag 22
Feb 21 13:19:09 unraid kernel:         res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Feb 21 13:19:09 unraid kernel: ata6.00: status: { DRDY }
Feb 21 13:19:09 unraid kernel: ata6: hard resetting link
Feb 21 13:19:09 unraid kernel: ata6: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Feb 21 13:19:09 unraid kernel: ata6.00: configured for UDMA/133
Feb 21 13:19:09 unraid kernel: ata6.00: retrying FLUSH 0xea Emask 0x4
Feb 21 13:19:09 unraid kernel: ata6: EH complete

 

[WARNING] [pool www] child 2106535 exited on signal 9 (SIGKILL) after 14.517406 seconds from start

 

  • Community Expert
11 hours ago, freakytoad1 said:

Should I try a new SATA cable or something like that?

Yes, for disk1, also good to check/replace the power cable.

 

11 hours ago, freakytoad1 said:
[WARNING] [pool www] child 2106535 exited on signal 9 (SIGKILL) after 14.517406 seconds from start

In my experience, these errors can be the result of the server being close to exhausting the memory, GUI can become extremely slow, like 1 minute to open the dashboard, try limiting the memory for VMs/docker services, or adding a little more RAM.

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