I've got my unRAID NAS up and running. I have a share for video content and my system shows over 10 TB of free space. I copied the directory "TV unwatched" from an old HD to the NAS. About 3/4 of the way through, it stopped copying, meaning the first 3/4 of content went without a hitch, but the last 1/4 it won't accept. The directory structure is there, but the files won't transfer. I get the error "the destination you have specified does not exist", when it clearly does. I tried copying the files individually and still get the same error. I can copy content to the other shares.  Any ideas what's going on?

tower-diagnostics-20250226-2112.zip

5 hours ago, kirkt said:

I've got my unRAID NAS up and running. I have a share for video content and my system shows over 10 TB of free space. I copied the directory "TV unwatched" from an old HD to the NAS. About 3/4 of the way through, it stopped copying, meaning the first 3/4 of content went without a hitch, but the last 1/4 it won't accept. The directory structure is there, but the files won't transfer. I get the error "the destination you have specified does not exist", when it clearly does. I tried copying the files individually and still get the same error. I can copy content to the other shares.  Any ideas what's going on?

tower-diagnostics-20250226-2112.zip 132.35 kB · 1 download

👋Hey kirkt,

It sounds like a potential permissions issue or something related to your share settings. Since the first 3/4 of the files copied fine but the last 1/4 didn’t, a few things might be happening here.

 

Troubleshooting Steps:
1. Check Share Permissions & Ownership

-Run the following command via SSH or the terminal in Unraid to check permissions:  ls -lah /mnt/user/"TV unwatched"

-If some files have different owners or permissions, it could be causing the transfer issue.

 

2. Run the "New Permissions" Tool

-Go to Tools → New Permissions in the Unraid WebUI.

-Select the affected share (TV unwatched) and apply the fix.

-This will reset ownership to nobody:users and should resolve most permission-related problems.

 

3. Check Available Space on Individual Disks

-Even though Unraid shows 10TB free, if the share is configured with certain split-level settings or minimum free space settings, it might be refusing new files.

-Go to Shares → TV unwatched → Included Disks & Allocation Method to see if space is actually available on the assigned disks.

 

4. Copy the Files to a Different Share

-Since you mentioned that other shares work, try copying the problematic files to a test share.

-If they copy successfully, the issue is likely specific to the "TV unwatched" share.

 

5. Check Logs for Errors

-Your Unraid diagnostics might contain relevant errors related to SMB/NFS or filesystem issues.

-You can check Tools → System Log or open your diagnostics ZIP file and review logs/syslog.txt.

 

Try running the New Permissions tool first, then attempt the copy again. If that doesn’t work, check the disk space per disk and your allocation settings. Hope this helps! And if the problem persists, don’t hesitate to reach out, happy to help!

Best & Success,

-DirtyDarrell

That looks more like an issue with the source, see if you can write a file to that share using another PC, or even a phone or tablet.

To Darrell:

 

1) Having trouble getting this command to work properly, let's try next step and return here if necessary.

2) No effect

3) All disks included and allocation method = High-water

4) Aha, can't copy the files anywhere!  Reboot, reattach external drive, same issue.  I had tried to access the files and some of them played when opened, but now I am finding that either the drive is damaged or the external drive cradle is.  

 

So, it turns out the issue is with the SOURCE drive is the issue, not the "destination" that was specified in the windows error message.

 

Not an unRAID issue at all.

 

Thanks to anyone who helped here.