March 4, 20251 yr The previous system version used was 6.12.x. After upgrading to version 7.0, the webui started to lose connection. The following is the log from the system's disconnection to its restart. Could you please help analyze and figure out what caused the system to be disconnected? Mar 3 04:42:29 Unraid sSMTP[4170047]: Unable to connect to smtp.gmail.com:465 Mar 3 04:42:29 Unraid sSMTP[4170047]: Cannot open smtp.gmail.com:465 Mar 3 09:18:24 Unraid kernel: BUG: Bad rss-counter state mm:00000000651590e1 type:MM_ANONPAGES val:-1 Mar 3 09:18:24 Unraid kernel: BUG: Bad rss-counter state mm:00000000651590e1 type:MM_SHMEMPAGES val:1 Mar 3 12:42:08 Unraid webgui: Successful login user root from 114.217.121.209 Mar 3 12:42:16 Unraid nginx: 2025/03/03 12:42:16 [error] 4372#4372: *1575570 open() "/usr/local/emhttp/webGui/javascript/ace/mode-log.js" failed (2: No such file or directory) while sending to client, client: 114.217.121.209, server: , request: "GET /webGui/javascript/ace/mode-log.js HTTP/1.1", host: "myip", referrer: "http://myip/Shares/Browse?dir=/mnt/user/logs" Mar 3 18:02:07 Unraid webgui: Successful login user root from 117.83.138.168 Mar 3 18:02:19 Unraid nginx: 2025/03/03 18:02:19 [error] 4372#4372: *1781584 open() "/usr/local/emhttp/webGui/javascript/ace/mode-log.js" failed (2: No such file or directory) while sending to client, client: 117.83.138.168, server: , request: "GET /webGui/javascript/ace/mode-log.js HTTP/1.1", host: "myip", referrer: "http://myip/Shares/Browse?dir=/mnt/user/logs" Mar 3 20:50:06 Unraid kernel: BUG: Bad rss-counter state mm:00000000a6079276 type:MM_FILEPAGES val:1 Mar 3 20:50:06 Unraid kernel: BUG: Bad rss-counter state mm:00000000a6079276 type:MM_SHMEMPAGES val:-1 Mar 3 21:14:44 Unraid nginx: 2025/03/03 21:14:44 [error] 4372#4372: *1889488 upstream timed out (110: Connection timed out) while reading upstream, client: 117.83.138.168, server: , request: "GET /Dashboard HTTP/1.1", upstream: "fastcgi://unix:/var/run/php-fpm.sock:", host: "myip", referrer: "myip/Dashboard" Mar 3 22:43:59 Unraid kernel: BUG: Bad rss-counter state mm:00000000a6079276 type:MM_FILEPAGES val:-1 Mar 3 22:43:59 Unraid kernel: BUG: Bad rss-counter state mm:00000000a6079276 type:MM_SHMEMPAGES val:1 Mar 3 22:45:40 Unraid kernel: BUG: Bad rss-counter state mm:00000000f203d75f type:MM_FILEPAGES val:-1 Mar 3 22:45:40 Unraid kernel: BUG: Bad rss-counter state mm:00000000f203d75f type:MM_SHMEMPAGES val:1 Mar 3 23:15:55 Unraid nginx: 2025/03/03 23:15:55 [error] 4372#4372: *1977503 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 117.83.138.168, server: , request: "GET /Dashboard HTTP/1.1", subrequest: "/auth-request.php", upstream: "fastcgi://unix:/var/run/php-fpm.sock", host: "myip", referrer: "http://myip/Dashboard" Mar 3 23:15:55 Unraid nginx: 2025/03/03 23:15:55 [error] 4372#4372: *1977503 auth request unexpected status: 504 while sending to client, client: 117.83.138.168, server: , request: "GET /Dashboard HTTP/1.1", host: "myip", referrer: "http://myip/Dashboard" Mar 3 23:26:35 Unraid nginx: 2025/03/03 23:26:35 [error] 4372#4372: *1984015 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 117.83.138.168, server: , request: "GET /favicon.ico HTTP/1.1", subrequest: "/auth-request.php", upstream: "fastcgi://unix:/var/run/php-fpm.sock", host: "myip", referrer: "http://myip/Dashboard" Mar 3 23:26:35 Unraid nginx: 2025/03/03 23:26:35 [error] 4372#4372: *1984015 auth request unexpected status: 504 while sending to client, client: 117.83.138.168, server: , request: "GET /favicon.ico HTTP/1.1", host: "myip", referrer: "http://myip/Dashboard" Mar 4 00:57:05 Unraid rc.rsyslogd: Syslog server daemon... Started.
March 4, 20251 yr Author The diagnostics has been uploaded already. unraid-diagnostics-20250304-1102.zip
March 4, 20251 yr Community Expert Setup syslog server. Also, if it starts to happen again, see if you can get the result of this from the command line: df -h /
March 5, 20251 yr Author syslog server has been setuped few days ago I found something like bugs, but i don't know what these mean. Is it these kernel bugs caused the system lose contaction? Mar 3 22:43:59 Unraid kernel: BUG: Bad rss-counter state mm:00000000a6079276 type:MM_FILEPAGES val:-1 Mar 3 22:43:59 Unraid kernel: BUG: Bad rss-counter state mm:00000000a6079276 type:MM_SHMEMPAGES val:1 Mar 3 22:45:40 Unraid kernel: BUG: Bad rss-counter state mm:00000000f203d75f type:MM_FILEPAGES val:-1 Mar 3 22:45:40 Unraid kernel: BUG: Bad rss-counter state mm:00000000f203d75f type:MM_SHMEMPAGES val:1
March 5, 20251 yr Community Expert That looks OK. Get the system log it stored in your logs user share, zip it, and post it. Did you try this command? df -h /
March 5, 20251 yr Community Expert That looks OK for now. If it begins to have problems again see if Use% has increased.
March 5, 20251 yr Author it looks like when these kernel bugs happened, and after few hours , i will lose the webUI contaction. Did these bugs cause the loss of contact ？ Mar 3 22:43:59 Unraid kernel: BUG: Bad rss-counter state mm:00000000a6079276 type:MM_FILEPAGES val:-1 Mar 3 22:43:59 Unraid kernel: BUG: Bad rss-counter state mm:00000000a6079276 type:MM_SHMEMPAGES val:1 Mar 3 22:45:40 Unraid kernel: BUG: Bad rss-counter state mm:00000000f203d75f type:MM_FILEPAGES val:-1 Mar 3 22:45:40 Unraid kernel: BUG: Bad rss-counter state mm:00000000f203d75f type:MM_SHMEMPAGES val:1
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