Files are missing from a data share folder. I still have a backup of some of the files that were in this folder. When I try to copy those files from the backup to the folder in question, I get a message that the files already exist. This would mean that the files are there, just not visible. Does anyone know how I can fix this?

Please post the diagnostics first.

Thanks. I have uploaded the diagnostics file.

tower3620-diagnostics-20250822-0827.zip

Nothing obvious that I can see. What is the share name?

Also post the output from ls -la /mnt/user

The sharename is 'Data'

Output from ls -la /mnt/user

That looks normal, are the files missing if you browse the share locally, or only over SMB for example?

The files are also missing when browsing locally

That doesn't make much sense if it's then asking to overwrite the file, can you post an example?

No it doesn't make sense. Unfortunately, I can not post an example, because I've restored all the files I still had backed up (iCloud). I've now lost the files I don't have a backup of.

So all the files you restored from the backup asked to overwrite? Are you sure the files are not hidden? When this first happened, did you notice more free space than expected?

I am sure they are not hidden. I ran 'ls -all' but there were no files listed. I didn't pay attention to the disk space, so I don't know

Sorry, no more ideas. Still don't understand how missing files could ask to overwrite.

If the files were really deleted; typically this is the result of a server being hacked while it's facing the internet, or some media related container/app doing some cleanups.

okay, thanks for the effort