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Can't access webGUI or SSH after 7.2.0 stable upgrade (REBOOT fixed it)

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Hi, any advice appreciated here.

Just upgraded from 7.2.0 RC2 to stable, and its very weird:

  • I can't access my unraid server from the webUI

  • I can't SSH into it

  • Yet, I know docker is running with my service as for instance I can play media through Jellyfin

  • Shares are up and available

  • Home assistant it mostly working, switches turn on and off but maybe a clue is one of the weather integrations that goes off to call APIs on the internets - that widget isn't updating

I guess I have to connect a monitor and mouse to the server and see if I can get into a console to do a clean shutdown and reboot and see what happens?
Otherwise will try a hard reboot.
But any ideas here about what I could try?

Edited by webs0r

Solved by webs0r

Take a picture of the screen before logging in.

After logging in on the console, type /etc/rc.d/rc.nginx stop then /etc/rc.d/rc.nginx start . Is the webgui accessible or are there error messages (get a new picture)?

If accessible, login to the webGUI and grab diagnostics. If not, at the console type diagnostics , that will write a diagnostics.zip to the /logs folder on your flash which you can access over SMB

Attach the pictures and diags here

  • Author
  • Solution

Thanks @ljm42 .

So connecting monitor - I thought I wasn't getting display output as the screen was blank so I reached for the power button and it did clean shut down.

Reboot, and voila, problem resolved. Phew.

  • webs0r changed the title to Can't access webGUI or SSH after 7.2.0 stable upgrade (REBOOT fixed it)

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