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Unraid 7.2.2 Unable to connect to root share through popOS file explorer

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Hi everyone,

I recently upgraded to Unraid 7.2.2 recently and just realized that I am unable to connect to my root share through popOS's file explorer.

Normally I would be able to click on the share (see screenshot) and it would prompt for credentials, and then it would let me do what I needed without issue.

Currently I dont even get a prompt before the error message comes up.

I have searched through the forums a bit, and have attempted the following:

-Rebooting both desktop and server

-Disabling SSH access to the server and re-enabling it followed by rebooting the server

-Making sure my desktop is upto date

In the tower logs when I try to connect I see the following output:

Dec 9 13:35:47 Tower sshd-session[1740399]: Connection from 192.168.1.73 port 36188 on 192.168.1.115 port 22 rdomain ""

Dec 9 13:35:48 Tower sshd-session[1740399]: User ***USERNAME*** from 192.168.1.73 not allowed because not listed in AllowUsers

Dec 9 13:35:48 Tower sshd-session[1740399]: fatal: PAM user mismatch

Dec 9 13:35:48 Tower sshd[1418008]: srclimit_penalise: ipv4: new 192.168.1.73/32 deferred penalty of 1 seconds for penalty: connections without attempting authentication

Dec 9 13:36:24 Tower sshd-session[1740980]: Connection from 192.168.1.73 port 51354 on 192.168.1.115 port 22 rdomain ""

Dec 9 13:36:24 Tower sshd-session[1740980]: User ***USERNAME*** from 192.168.1.73 not allowed because not listed in AllowUsers

Dec 9 13:36:24 Tower sshd-session[1740980]: fatal: PAM user mismatch

Dec 9 13:36:24 Tower sshd[1418008]: srclimit_penalise: ipv4: new 192.168.1.73/32 deferred penalty of 1 seconds for penalty: connections without attempting authentication

With the error logs I notice that the username that is outputted is the same as the username I user for my desktop, I also have a users account with the same name on unraid. I've never had an issue with this prior once again because I used to get prompted for credentials, but this could be where the issue lies....

I am also unable to find anywhere on my desktop where I could have saved credentials for file explorer that might be causing issues. But honestly, I have only searched through the GUI for settings.

In my screenshot there is another share from the server Tower (File Sharing) which is the windows share but that only brings me into my data share onto my server and works without issue.

OS: Pop 22.04 jammy

Kernel: x86_64 Linux 6.17.4-76061704-generic

Uptime: 14h 22m

Shell: bash 5.1.16

2025-12-09_13-37.png

tower-diagnostics-20251209-1340.zip

Root share is not stock, are you using the UD plugin for that or SMB extras?

  • Author
16 hours ago, JorgeB said:

Root share is not stock, are you using the UD plugin for that or SMB extras?

I dont think so lol. Im not sure what could have enabled root share as I'm certain I've had this root share available since I first started with unraid. 2025-12-10_18-21.png2025-12-10_18-22.png2025-12-10_18-24.png

6 hours ago, PsyCl0ne said:

I've had this root share available since I first started with unraid.

Not possible, if by root share you mean sharing /mnt/user

  • Author
4 minutes ago, JorgeB said:

Not possible, if by root share you mean sharing /mnt/user

If I remember correctly it wasnt even directly to /mnt/user it was to just /.

2025-12-11_00-57.png

Exactly this except in my file explorer...

Ive gone through all the plugins I have and don't see anything that would enable this remote login from my popOS desktop. I don't have any scripts running that would enable that either.

Is there anyway that I could work backwards to sort this out?

1 hour ago, PsyCl0ne said:

it was to just /.

That is also not shared. Can you connect to a regular share?

  • Author
8 hours ago, JorgeB said:

That is also not shared. Can you connect to a regular share?

Yes, the one labelled Tower (File Sharing), which brings me into "/storage/(I am unsure if its user or user0)/data" directory.

Opening up this directory in terminal shows the following: ***username***@pop-os:/run/user/1000/gvfs/smb-share:server=tower.local,share=data$

2025-12-09_13-37.png

If you can connect to regular shares, all is working as expected. Like mentioned, root share is not a stock option, and IMHO it is a not recommended hack, but if you want to use it, you can enable it with the UD plugin.

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