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New drives added, drive errors, now not visible in Unraid

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I recently removed some smaller drives from my server, after moving all files from them, slowly replacing them with larger drives. I now am having big problems. Disk 1 is new and has no data on it, Disk 2 and 5 are not currently populated as I am going to put the larger drives in those locations. I hope all my data on those drives are not lost, how do I get Unraid to recoginze the other drives without formatting so I preserve the data?

Problems on 12/13

  • Plex did not have any of my media

  • I tried to restart the container, it would not start with just a "server execution error"

  • I then stopped the array, tried to restart it, it would not start with a "unraid Buffer I/O error on dev" for each drive.  

  • I restarted the server, it said that one of the drives was the wrong drive, when I it, it started a rebuild of that drive

  • Plex still did not have any of my files

  • I restarted the container, it did restart but still no files

  • I then edited the container, did not change anything, just checked the paths, my files are back but it had to completely rebuild all the metadata

Problems on 12/15

  • Errors

    • Fix common problems

      • * disk1 (ST26000DM000-3Y8103_ZXA0TCLK) has read errors
        * disk3 (WDC_WD140EDFZ-11A0VA0_Y5JL41GC) has read errors
        * disk6 (ST16000NE000-2RW103_ZL2PV4DM) has read errors
        * disk7 (ST14000NE0008-2RX103_ZL2L0AYT) has read errors
        * Unable to write to disk1
        * Unable to write to disk3
        * Unable to write to disk6
        * Unable to write to disk7**

    • Unraid array errors

      • Disk 3 - WDC_WD140EDFZ-11A0VA0_Y5JL41GC (sdn) (errors 3036045)
        Disk 6 - ST16000NE000-2RW103_ZL2PV4DM (sdj) (errors 3026319)
        Disk 7 - ST14000NE0008-2RX103_ZL2L0AYT (sdl) (errors 3049549)

    • Fix Common Problems

      • * disk3 (WDC_WD140EDFZ-11A0VA0_Y5JL41GC) has read errors
        * disk6 (ST16000NE000-2RW103_ZL2PV4DM) has read errors
        * disk7 (ST14000NE0008-2RX103_ZL2L0AYT) has read errors
        * /var/log is getting full (currently 100 % used)
        * Unable to write to disk7

    • Unraid Disk 1 error

      • Disk 1 in error state (disk dsbl)

  • I stopped the array and tried to set disk 1 to no device, it would not change and I could not start the array again

  • I restarted the server and the only array device that is recognized is disk 4

  • I did a new config and selected preserve current assignments, it did not help,

    • I still cannot see disk 1, 3, 6, 7 or the old smaller drives that I have removed from the array slots but are still physically hooked up


tower-diagnostics-20251215-0640.zip

  • Community Expert

Disks are not being detected. This is not a software issue; check connections, and also check to see if they are detected in the BIOS

  • 3 weeks later...
  • Author

It looks like my SAS card overheated and burned up. I had another one but it needed re-configured as non of the drives were showing. I spent ALOT of time trying to figure this out so I thought I would post my fix here. This is specifically for the SAS 9206-16e Dual SAS 2308 HBA but can be modified with whatever, flashing utility, firmware, and bios for your Broadcom card.

  1. Download the following 

    1. https://www.broadcom.com/support/download-search

      1. Download the Installer for linux

        1. My Flashing Utility- sas2flash

      2. Download the MSDOS firmware package

        1. My Firmware- 9206-16e.bin

        2. My Bios- mptsas2.rom

    2. https://github.com/thomaslovell/LSIUtil/tree/master/Binaries/LSIutil_1.70_release_binaries/linux

      1. LSI Utility- lsiutil.x86_64

  2. Save the files listed to the boot drive under a new folder named lsi

  3. Open up a terminal window and enter the following

    1. mkdir /lsi

    2. cp /boot/lsi/* /lsi

    3. cd /lsi

    4. chmod +x sas2flash

    5. chmod +x  lsiutil.x86_64

    6. ./sas2flash -o -f  9206-16e.bin -b mptsas2.rom

    7. ./sas2flash -c 1 -o -f  9206-16e.bin -b mptsas2.rom

    8. ./lsiutil.x86_64

    9. Select Chip 1

    10. Option 61

    11. Option 99

    12. Exit Chip 1

    13. Select Chip 2

    14. Option 61

    15. Option 99

  4. Restart your Server

References

https://forums.unraid.net/topic/97870-how-to-upgrade-an-lsi-hba-firmware-using-unraid/

https://forums.unraid.net/topic/151651-unraid-r620-w-lsi-sas23089206-16e-cant-see-sas-drives-connected-to-md1200/#comment-1428049

https://www.youtube.com/watch?v=nLEVpU8u_Ls&t=288s

Edited by knowpistons

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