I have a server with a "Starter" license that has "Automatic License Extension" enabled on Unraid.net. I'm trying to update from 7.1 to 7.2 but, when I try to update it states the OS Update eligibility expired on 2025-06-06.

The license was automatically extended on 6/1/2025 for $36 (rder number: #20250601b2844).

If I follow the link to update from the account management page on Unraid,net (which states: "Upgrade your key to add more devices or extend your update eligibility.") it takes me to a page where I have to pay $69 for a new license.

Can someone explain to me the point of extending a license versus just buying a new license every other year or so? I feel like I just threw-away $36.

Edit: Opening a ticket resolved this issue. For some reason the license key installed on the server was not in-sync with Unraid.net. As suggested by support all I had to do was copy the URL to the license on Unraid.net and paste it in Tools > Registration on the server.

Edited December 16, 2025Dec 16 by jchaven
Added resolution

Hello, please contact support to open a ticket and we’ll get you sorted right away.