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[7.2.4] SAS controller - drives status (up/down) missing, no temperature readings

Featured Replies

Hiya,

In short, I've moved to a SAS controller (LSI 9305-24i) recently as a prerequisite to adding more disks and I noticed that Unraid doesn't show whether the drive is working or spun down - the dot is always grey and it looks odd that there's hundreds of MBs of transfers to a drive that's seemingly powered down. Also the temperature reading is missing, there's just an asterisk in its place.

What's weirder is that smartctl shows the temps under the same ID as the drives connected to a SATA controller (194). It's the same with reporting the current state (although when querying for a drive connected to SAS, the response is a bit sluggish).

Any idea what's happening here and is it something I can fix on my own?

Solved by JorgeB

  • Community Expert

That suggests it not be flashed to IT mode; please post the diagnostics.

  • Author

From what I've checked now, it looks like the BIOS as well as the FW on the card may be outdated (v13 & v9 respectively, where latest are both v16), but it also says it's in IT mode.

  • Community Expert

There's some issue with the HBA, it keeps reseting:

### [PREVIOUS LINE REPEATED 1 TIMES] ###

Mar 24 13:12:11 Astaroth kernel: mpt3sas_cm0: break from pcie end device scan: ioc_status(0x0021), loginfo(0x3003011d)

Mar 24 13:12:11 Astaroth kernel: mpt3sas_cm0: pcie devices: pcie end devices complete

Mar 24 13:12:11 Astaroth kernel: mpt3sas_cm0: scan devices: complete

Mar 24 13:12:11 Astaroth kernel: sd 7:0:1:0: Power-on or device reset occurred

Mar 24 13:12:11 Astaroth kernel: sd 7:0:2:0: Power-on or device reset occurred

Mar 24 13:12:11 Astaroth kernel: sd 7:0:6:0: Power-on or device reset occurred

Mar 24 13:12:11 Astaroth kernel: sd 7:0:0:0: Power-on or device reset occurred

Mar 24 13:12:11 Astaroth kernel: sd 7:0:4:0: Power-on or device reset occurred

Mar 24 13:12:11 Astaroth kernel: sd 7:0:5:0: Power-on or device reset occurred

Due to all the spam the syslog already rotated; to see the beginning, reboot and post new diags after the array starts.

  • Community Expert
  • Solution

It starts resetting immediately after the array start:

Mar 26 17:13:08 Astaroth kernel: mpt3sas_cm0 fault info from func: mpt3sas_base_make_ioc_ready

Mar 26 17:13:08 Astaroth kernel: mpt3sas_cm0: fault_state(0x6004)!

Mar 26 17:13:08 Astaroth kernel: mpt3sas_cm0: sending diag reset !!

Mar 26 17:13:09 Astaroth kernel: mpt3sas_cm0: diag reset: SUCCESS

Mar 26 17:13:09 Astaroth kernel: mpt3sas_cm0: CurrentHostPageSize is 0: Setting default host page size to 4k

Mar 26 17:13:09 Astaroth kernel: mpt3sas_cm0: basedisplay_fwpkg_version: complete

Mar 26 17:13:09 Astaroth kernel: mpt3sas_cm0: LSISAS3224: FWVersion(09.00.100.00), ChipRevision(0x01)

My suggestion would be to try and update the firmware first, also try using a different PCI slot if just updating doesn't help.

  • Author

Updated both card's bios & firmware. Can't find a trace of "fault" in the log. There was one reset, but it looks like it was part of standard init.

Temps are visible & disk status also works fine (actually it was working before the upgrade, after restart, but I suppose it'd break again soon after).

I'll be monitoring the situation. For now, thank you for your help!

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