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Server Hang - Approximiately every 2 weeks.

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Hi Team!

I've been running my unraid server for approx 3 or so years and only in the past 6 months have I started to see an issue.

Purpose: Arr Stack, NGINX, Home Assistant.

Server Build: 7.3.1

Fault Description: Every 2 weeks or so the Web GUI and any associated docker conainers become unresponsive on the network, I've confirmed that the network link stays up as I can continue to ping the server but I cannot connect to it via :80 or any docker containers as mentioned.

Attempted Fixes tried so far:

Rebuild Docker IMG, rebuilt using existing configs.

Memory Tests (Confirmed to be "OK")

Recently had a failed 4TB, this has been replaced with a new drive.

Migrated to a new Flash drive.

Changed network port on switch.

Inspected the logs to the best of my ability but can only see a clean shutdown on request.

Move from MACLVAN over to Custom Br0

Writing SYSLOGS to USB is always set to on.

Observation: From my inspections on the logs the server is still responding to physical button shutdowns, and appears to cleanly restart when required.

I am aware of the mover script running a bit too frequently, however this issue was happening prior to the introduction of the new mover script.

Based on the fact I can still ping my server, I'm not convienced it's entirely a system crash or hang.

I would greatly appreciate any assistance in resolving the rogue sys locks/Network connectivity phantom.

Many thanks for your time <3

media-server-diagnostics-20260708-2141.zip

Edited by Texiun

  • Community Expert

Enable the syslog server and post that after the next crash; also, if possible, disable the mover tuning plugin logging to avoid spamming the log.

  • Author

I generally always have syslogs enabled to capture crashes like this.

Last crash was approx 9:22PM last night.

You will see Kernal panic entries in these logs, This is from a docker image thrashing the CPU with DB writes. This was resolved after the docker img rebuild and removing the docker container in question.

syslog-192.168.5.150.log

  • Community Expert

Don't see any crash logged at that time; see a shutdown:

Jul 8 21:26:49 Media-Server shutdown[4118851]: shutting down for system halt

Was that started by you?

  • Author
19 minutes ago, JorgeB said:

Don't see any crash logged at that time; see a shutdown:

Jul 8 21:26:49 Media-Server shutdown[4118851]: shutting down for system halt

Was that started by you?

Yes it was, triggered after losing connection (yet ping remained active)

Starting to suspect it’s more likely the user network?

  • Community Expert

Possibly, at least I don't see anything else logged, and the server appears to have shut down correctly, meaning it wasn't completely crashed.

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