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Problem with Seagate 1.5 TB drive

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I just put in a new Seagate 1.5 TB drive and it is only showing up as a 500 GB drive.  Has anyone seen this before?  Any ideas how to fix it?  I'm trying to use fdisk to get it to reformat but it isn't formatted to begin with.

 

fdisk gives the following:

 

Command (m for help): p

 

Disk /dev/sdf: 500.1 GB, 500130372608 bytes

255 heads, 63 sectors/track, 60804 cylinders

Units = cylinders of 16065 * 512 = 8225280 bytes

 

  Device Boot      Start        End      Blocks  Id  System

 

Command (m for help):

 

I haven't really used *nix in a long time so I don't know what else to try.  I'm running 4.3.3.  I'd install a newer beta but I don't see anything in the release notes about addressing a problem with these drives.  Is there a firmware update or something for the drives?  Any ideas?  ???   

Never had that problem with my 4x 1.5TB HDD's. Have you tried connecting the drive to a Windows PC as secondary hard drive or something? You never know, they might have put the wrong sticker on the drive or if you didn't check the label before you installed it, maybe they shipped you the wrong drive or something...

  • Author

Good point, I'll pull it out and see what Windows says.  The sticker is correct, but maybe it is mislabeled or just defective.

  • Author

Windows also only recognizes it as having about 500GB.  Sticker definitely says 1500 GB.  Guess I got a lemon, I'm going to do some more research then file an RMA with the Egg.

I don't know the details, but I sow somewhere that some one had to upgrade their system bios for 1.5 tb drives, maybe worth a shot to try that

  • Author

I don't know the details, but I sow somewhere that some one had to upgrade their system bios for 1.5 tb drives, maybe worth a shot to try that

 

My unraid bios is about a year old, but I just built my windows machine earlier this week and put in the current bios.  I ran Seagate's diagnostics on it and it showed only about 1/3 of the sectors that should show up. I've got a question posted on the seagate forum, but I think this is just a lemon unfortunately :(

Sounds like a lemon to me. Some chipset drivers had problems formatting these above 1gb but they at least detected all 1.5tb.

  • 1 month later...

I had this same problem. You need to download Seatools DOS bootable and set the drive to use maximum capacity. Apparently there is some interference with some motherboards where it gets set to only 500gb.

  • 2 weeks later...
  • Author

I RMA'd the drive and the replacement works fine. Thinking of adding a second one now.

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