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Not seeing a new drive (and other misc problems)

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Hi All-

 

   I have been using unRAID for a year or so and just built a new tower for my brother.  My system has been running VERY reliably and I have had no issues or problems.  Of course, Murphy's Law says I will have problems with helping others - lol.

 

   For some reason his Tower (running ServerPro version 4.2.4) won't recognize some of the drive bays. For the 1st couple I got around that by removing the drives and unassigning those that seemed to not get recognized, but now it won't recognize drives that are put in 5, 7, 12, 13 or 14.

 

   I have attached the syslog.txt.

 

   I can get around a PC very well, but I am not very familiar with Linux.

 

   And help is VERY much appreciated!

 

Thx-

Dan

Hi All-

 

   I have been using unRAID for a year or so and just built a new tower for my brother.  My system has been running VERY reliably and I have had no issues or problems.  Of course, Murphy's Law says I will have problems with helping others - lol.

 

   For some reason his Tower (running ServerPro version 4.2.4) won't recognize some of the drive bays. For the 1st couple I got around that by removing the drives and unassigning those that seemed to not get recognized, but now it won't recognize drives that are put in 5, 7, 12, 13 or 14.

 

   I have attached the syslog.txt.

 

   I can get around a PC very well, but I am not very familiar with Linux.

 

   And help is VERY much appreciated!

 

Thx-

Dan

There have been 10 releases of unRAID since 4.2.4, (12 if you count the current 4.4-beta1 and beta2)

Although it might be comfortable to use your existing version, there have been some significant bugs fixed in the past 10 versions.

You might try upgrading first...  Your issue sounds a lot more like hardware than software though to me.  Do the drives show up in the MB bios?  If it does not see them, linux sure wont.  Many times it is a bios setting, look for ACHI and make sure it is enabled.  Make sure you have the memory voltage set correctly. 

 

See here for the release notes:  http://lime-technology.com/wiki/index.php?title=Release_Notes#Changes_from_4.4-beta1_to_4.4-beta2

 

For the most part, the upgrade for you would be to download and unzip the newest release, and then copy bzroot and bzimage to your flash drive and then reboot.

 

You do not need to reformat, or do anything else.  You can even rename your existing bzroot and bzimage files to bzroot424 and bzimage424 in case you want to revert to those versions easily.  I would suggest either the 4.3.3final version, or the 4.4beta2 version (that is what I'm running)

 

Then, if the issue continues, post a new syslog...

 

Joe L.

Here is what the syslog says the kernel is seeing:

 

---Promise TX4 #1---

port1:  ata1, sdb - WD 1TB

port2:  ata2, sdc - WD 1TB

port3:  ata3, sees a SATA II drive, but can't identify and fails to access

port4:  ata4, no drive

 

---Promise TX4 #2---

port1:  ata5, sdd - WD 1TB

port2:  ata6, no drive

port3:  ata7, sde - WD 1TB

port4:  ata8, sdf - WD 1TB

 

---Onboard (ahci)---

port1:  ata9,  sdg - SEA 1.5TB

port2:  ata10, sdh - WD 1TB

port3:  ata11, sdi - WD 1TB

port4:  ata12, no drive

port5:  ata13, sdj - WD 1TB

port6:  ata14, sdk - WD 1TB

 

---JMB (also onboard, ahci)---

port1:  ata15, no drive

port2:  ata16, no drive

 

---JMB IDE (onboard)---

port1:  no drive

port2:  no drive

port3:  no drive

port4:  no drive

 

There are 10 drives found, and are assigned to the Parity and Disks 1 through 11 except 5 and 7.  There was no super.dat, Restore button pushed previously?  All disks were partitioned, but when the array starts, it discovers that there is no Reiser file system on Disk 11 (sdc).  It is then formatted, but it was not cleared, which is odd, and a full parity build starts and completes over 14 hours.

 

I would un-assign the parity drive, because it is useless until you have the correct drive setup.  You will be endlessly rebuilding it.  I don't know what the problem is with the drive on the first Promise card, but you can connect it to one of the other empty ports.  It is very possible that either a BIOS upgrade and/or a newer version of unRAID and its Linux kernel will provide better support for the JMB ports (JMicron).

  • Author

Thank you SO much for your quick replies!  I will look into all of this when i return home and will upgrade to new version 1st.  I assume that the download is generic, but that the USB drive has my "Pro" license on it - correct?

 

THX!

Dan

Thank you SO much for your quick replies!  I will look into all of this when i return home and will upgrade to new version 1st.  I assume that the download is generic, but that the USB drive has my "Pro" license on it - correct?

 

THX!

Dan

Exactly... you do not need to reformat your USB drive, just replace the two files I described above. (bzroot and bzimage) and then reboot. 

 

Before you do this, make note of your drive assignments.  Different version of Linux scan the hardware in different order, and therefore, a disk might end up as "sdb" where it used to be 'sdc'  just go to the devices page and re-assign the disks to the correct slots and it will start up for you.

 

Everything else will remain the same.

 

Joe L.

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