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Failing Hard Drive Replacement

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I currently have a drive that appears to be failing. There are a lot of signs pointing towards this including:

 

1.) Upon booting up the server, the motherboard reports AHCI Device Error on port3. This same SATA port works fine with another hard drive.

2.) Often there is trouble mounting/remounting the drive.

3.) The smart report shows an increasing Reallocated Sector Count. Currently it's only at 1, so I'm guessing this isn't a catastrophic problem (yet).

 

smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 3.5" HDD DT01ACA...
Device Model:     TOSHIBA DT01ACA300
Serial Number:    33VHR7WAS
LU WWN Device Id: 5 000039 ff4c7251b
Firmware Version: MX6OABB0
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 1.5 Gb/s)
Local Time is:    Thu Aug 28 10:37:42 2014 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

General SMART Values:
Offline data collection status:  (0x84)	Offline data collection activity
				was suspended by an interrupting command from host.
				Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		(23369) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				Offline surface scan supported.
				Self-test supported.
				No Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   1) minutes.
Extended self-test routine
recommended polling time: 	 ( 390) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
				SCT Error Recovery Control supported.
				SCT Feature Control supported.
				SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   085   085   016    Pre-fail  Always       -       17367040
  2 Throughput_Performance  0x0005   139   139   054    Pre-fail  Offline      -       71
  3 Spin_Up_Time            0x0007   146   146   024    Pre-fail  Always       -       418 (Average 366)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       707
  5 Reallocated_Sector_Ct   0x0033   001   001   005    Pre-fail  Always   FAILING_NOW 2004
  7 Seek_Error_Rate         0x000b   089   089   067    Pre-fail  Always       -       14
  8 Seek_Time_Performance   0x0005   124   124   020    Pre-fail  Offline      -       33
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       6877
10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       27
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       1178
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       1178
194 Temperature_Celsius     0x0002   136   136   000    Old_age   Always       -       44 (Min/Max 18/57)
196 Reallocated_Event_Count 0x0032   001   001   000    Old_age   Always       -       3207
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       8
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       24
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 181 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 181 occurred at disk power-on lifetime: 6877 hours (286 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 06 42 00 20 00  Error: UNC 6 sectors at LBA = 0x00200042 = 2097218

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 06 42 00 20 e0 00      01:12:34.889  READ DMA
  ef 10 02 00 00 00 a0 00      01:12:34.889  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 e0 00      01:12:34.889  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 a0 00      01:12:34.886  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      01:12:34.886  SET FEATURES [set transfer mode]

Error 180 occurred at disk power-on lifetime: 6877 hours (286 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 01 41 00 20 00  Error: UNC 1 sectors at LBA = 0x00200041 = 2097217

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 01 41 00 20 e0 00      01:12:31.146  READ DMA
  ef 10 02 00 00 00 a0 00      01:12:31.146  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 e0 00      01:12:31.146  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 a0 00      01:12:31.143  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      01:12:31.143  SET FEATURES [set transfer mode]

Error 179 occurred at disk power-on lifetime: 6877 hours (286 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 01 40 00 20 00  Error: UNC 1 sectors at LBA = 0x00200040 = 2097216

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 01 40 00 20 e0 00      01:12:27.394  READ DMA
  ef 10 02 00 00 00 a0 00      01:12:27.394  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 e0 00      01:12:27.394  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 a0 00      01:12:27.391  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      01:12:27.391  SET FEATURES [set transfer mode]

Error 178 occurred at disk power-on lifetime: 6877 hours (286 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 08 40 00 20 00  Error: UNC 8 sectors at LBA = 0x00200040 = 2097216

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 08 40 00 20 e0 00      01:12:23.857  READ DMA
  c8 00 08 40 00 1c e0 00      01:12:23.850  READ DMA
  c8 00 08 40 00 18 e0 00      01:12:23.846  READ DMA
  c8 00 08 40 00 14 e0 00      01:12:23.842  READ DMA
  c8 00 08 40 00 10 e0 00      01:12:23.841  READ DMA

Error 177 occurred at disk power-on lifetime: 6735 hours (280 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 e0 b8 96 d2 06  Error: UNC 224 sectors at LBA = 0x06d296b8 = 114464440

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 00 98 96 d2 e0 00   1d+09:52:25.563  READ DMA EXT
  ef 10 02 00 00 00 a0 00   1d+09:52:25.563  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 e0 00   1d+09:52:25.563  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 a0 00   1d+09:52:25.561  IDENTIFY DEVICE
  ef 03 42 00 00 00 a0 00   1d+09:52:25.561  SET FEATURES [set transfer mode]

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

I happen to have a spare 4TB drive that has data on it that I can do without. This would be to replace a 3TB drive. The problem is that my parity drive is also 3TB. Is it possible to replace a 3TB drive with a 4TB drive just for the data rebuild so that I can then pull off the data. After the data is off, I'll reassign the drive as parity. Any help/advice anybody could give me would be appreciated.

You are right - that drive looks very sick.  I would RMA it ASAP if it is still underwarranty.

 

I happen to have a spare 4TB drive that has data on it that I can do without. This would be to replace a 3TB drive. The problem is that my parity drive is also 3TB. Is it possible to replace a 3TB drive with a 4TB drive just for the data rebuild so that I can then pull off the data. After the data is off, I'll reassign the drive as parity. Any help/advice anybody could give me would be appreciated.

Unfortunately not.  You can never use a drive larger than parity.

 

You do have one potential option.  That is to use the swap-disable process where you simultaneously replace the parity drive with a larger one and rebuild the failing drive onto the old parity disk.  This would mean the 4TB drive ends up as the new parity drive so you have to decide if that is what you want.

  • Author

Yeah I thought about that, except I'm not sure if the failed drive will last through the parity rebuild or if I would be able to even pull off the data. It tends to try to unmount itself during large write cycles.

Yeah I thought about that, except I'm not sure if the failed drive will last through the parity rebuild or if I would be able to even pull off the data. It tends to try to unmount itself during large write cycles.

Not sure I understand this comment?  With the parity disable process the failed data drive would no longer be in the system.  Are you saying that another drive is showing issues?

  • Author

I'm sorry I think I misunderstood before. I wasn't aware of the "swap-disable" procedure. I just started reading into it and it looks perfect for me. I'll try it out and see if it works.

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