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4.7 Issue - Parity drive has lots of errors, can't access unmenu, help?

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My unraid box has been running for a few years now without any major problems.  About 4 months back I had an issue with the parity drive and I did a parity recheck on it and then life was good.  Well, I was copying a movie to the unraid box this evening and it just kind of locked up.  It just stopped responding and I couldn't do anything, so I had to press the power button and power it down.  Now it has some what come back up, but I am having some major issues with it.  I can't access the unmenu.  I can telnet into it, but I am not an expert without any guidance on using any commands under the root menu.  I have done some preclear_disk using the telnet but that is about it.  So, if I go to the ip address of the unraid box, it takes a long time to navigate from tab to tab, but on the "main" tab, the three drives "parity" and "disk1" and disk2" all are green.  The parity drive is up to at 9,385 errors and going up, with 1,446 writes.  Below the command area it says "starting". 

 

So, before I go messing something up anyone have any advice on what todo?  Did my parity drive fail?  I have another 2 TB parity drive on order, but it won't be here till Friday.  Should I wait till Friday and just power down the box, and replace the parity drive and let it do a parity rebuild?  Is there anything I can try in the mean time through the telnet under the root menu? Do I need to let it finish error on the parity drive, then I can stop and unmount the parity drive?

 

Any help or advice would be super appreciated. Thanks....

 

The parity drive is a "WDC_WD20EARS" green drive, so maybe my luck of not having a red drive caught up to me.  :-(

 

I was copying a movie over to my unraid box, and it just kind of locked up. 

 

 

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  • Author

Syslog report it attached in zip file.

 

Smart Report:

smartctl 5.39.1 2010-01-28 r3054 [i486-slackware-linux-gnu] (local build)

Copyright © 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

 

=== START OF INFORMATION SECTION ===

Device Model:    WDC WD20EARS-00S8B1

Serial Number:    WD-WCAVY6068687

Firmware Version: 80.00A80

User Capacity:    2,000,398,934,016 bytes

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:  8

ATA Standard is:  Exact ATA specification draft version not indicated

Local Time is:    Wed Jan 28 09:05:02 2015 CST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x84) Offline data collection activity

was suspended by an interrupting command from host.

Auto Offline Data Collection: Enabled.

Self-test execution status:      (  0) The previous self-test routine completed

without error or no self-test has ever

been run.

Total time to complete Offline

data collection: (39600) seconds.

Offline data collection

capabilities: (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (  2) minutes.

Extended self-test routine

recommended polling time: ( 255) minutes.

Conveyance self-test routine

recommended polling time: (  5) minutes.

SCT capabilities:       (0x3035) SCT Status supported.

SCT Feature Control supported.

SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  199  199  051    Pre-fail  Always      -      19995

  3 Spin_Up_Time            0x0027  164  140  021    Pre-fail  Always      -      8758

  4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      831

  5 Reallocated_Sector_Ct  0x0033  161  161  140    Pre-fail  Always      -      846

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0

  9 Power_On_Hours          0x0032  054  054  000    Old_age  Always      -      34231

10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -      0

11 Calibration_Retry_Count 0x0032  100  100  000    Old_age  Always      -      0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      129

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      110

193 Load_Cycle_Count        0x0032  199  199  000    Old_age  Always      -      4983

194 Temperature_Celsius    0x0022  125  112  000    Old_age  Always      -      27

196 Reallocated_Event_Count 0x0032  001  001  000    Old_age  Always      -      334

197 Current_Pending_Sector  0x0032  199  197  000    Old_age  Always      -      420

198 Offline_Uncorrectable  0x0030  200  198  000    Old_age  Offline      -      139

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      1

200 Multi_Zone_Error_Rate  0x0008  200  187  000    Old_age  Offline      -      178

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Extended offline    Completed: read failure      10%    31105        3814136784

# 2  Short offline      Completed without error      00%    30929        -

# 3  Short offline      Completed without error      00%    26552        -

# 4  Short offline      Completed without error      00%    26552        -

# 5  Extended offline    Aborted by host              90%    26552        -

# 6  Short offline      Completed without error      00%    26324        -

# 7  Short offline      Completed without error      00%    20955        -

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

syslog.zip

The smart report does not look good.

 

Not sure where you got that syslog because it has Feb 5 timestamps and includes disks that are not in your screenshot.

  • Author

Sorry about that, I grabbed the wrong zip file.  Here is the latest syslog...

 

syslog-2015-01-28.zip

Your flash drive is corrupt. Put it in your PC and let it do check disk.

  • Author

Thanks.... Was this the corruption in the last syslog  "FAT: Filesystem error (dev sdd1)

Jan 28 09:17:03 UNRAID kernel:    invalid access to FAT (entry 0x2e09f239)"    The "sdd1" was the flash drive?  I didn't know what that was.

 

Attached is syslog after I did a checkdisk on the flash drive and it fixed a few issues.   

 

Do you still think sda drive (parity) drive is bad and I should replace it when I get my replacement drive in?

 

syslog-2015-01-28AfterChkDsk.txt

Thanks.... Was this the corruption in the last syslog  "FAT: Filesystem error (dev sdd1)

Jan 28 09:17:03 UNRAID kernel:    invalid access to FAT (entry 0x2e09f239)"    The "sdd1" was the flash drive?  I didn't know what that was.

YES

Attached is syslog after I did a checkdisk on the flash drive and it fixed a few issues.   

 

Do you still think sda drive (parity) drive is bad and I should replace it when I get my replacement drive in?

Yes. You have several SMART values that are worrisome. See here

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This topic is now archived and is closed to further replies.

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