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hdd redball after moving to a different slot.

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I just got two SATA cards and hooked up all of my 3x5 bays. I was experimenting a bit to try to understand how unraid works. I moved the parody drive to a new slot and it had to rebuild because I didn't take the array offline. After that I took the array offline and moved two drives to allow more space between them in the cage (slots 2 and 4). Unraid said it couldn't find a disk so I moved them both back and everything was fine.

 

I just tried it again to try to test to see whether or not the slot was bad. Unraid finds the disk but it has a red ball next to it. I don't see anything in the log indicating an error. I'm doing a SMART (long) check now to see if I can find something wrong with it.

 

Curious to know what to do if SMART is good to go. I think I'll do the file system check next but I'm not sure. I don't understand why it threw the error at this point.

A red ball means unRAID has disabled the drive because a write to it failed. It is now simulating the drive by calculating its data from all other array drives including parity. The only way to clear a red ball is to rebuild or do a new config. Rebuild is the the recommended method since the data on the drive is not trustworthy.

 

You say you were experimenting. Do you have any important data on the drives, or is it just test data?

  • Author

It's data that I can find again but not something I really want to lose. I was just moving drives around to test to make sure each slot was working.

 

I'll let the SMART finish. After that I'm not sure how to do a rebuild. I assume it restores what's meant to be on the disk from parody?

It's data that I can find again but not something I really want to lose. I was just moving drives around to test to make sure each slot was working.

 

I'll let the SMART finish. After that I'm not sure how to do a rebuild. I assume it restores what's meant to be on the disk from parody?

Since you said parody twice now I was wondering if you thought that was the right word but looking at your post history I see you have used parity so I guess just a typo. I certainly make my share of typos I've learned. :D

 

See this wiki for a better understanding of how parity works.

 

Did you preclear any of your drives before trying to use them in unRAID? It is important to know if all of the drives in the array can be trusted because they are all needed when a drive fails.

 

It requires parity plus all of the other array drives to rebuild a drive. The best way to do it is to rebuild onto a new drive. This has the advantage of keeping the failed drive intact in case there is a problem rebuilding, and allows you to determine later whether the failed drive can be trusted again. The next best way is to rebuild onto the same drive. Do you have a spare drive to rebuild to?

 

You can only rebuild onto a drive that is the same size or larger than the original disk, but not larger than the parity disk.

  • Author

Autocorrect decided parody was the right word. lol.

 

I don't have a spare drive. I did do the preclear and I've only been running these drives for about 6 months.

Post a sylog and SMART report for the red ball. See v5 help in my sig.

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Attaching the syslog. Drive ending in 29FE is the one having a problem. 

New_Text_Document.txt

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Statistics for /dev/sdc ST4000DM000-1F2168_Z30129FE

 

smartctl -a -d ata /dev/sdc

smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build)

Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

 

=== START OF INFORMATION SECTION ===

Model Family:    Seagate Desktop HDD.15

Device Model:    ST4000DM000-1F2168

Serial Number:    Z30129FE

LU WWN Device Id: 5 000c50 0653aa24e

Firmware Version: CC52

User Capacity:    4,000,787,030,016 bytes [4.00 TB]

Sector Sizes:    512 bytes logical, 4096 bytes physical

Rotation Rate:    5900 rpm

Device is:        In smartctl database [for details use: -P show]

ATA Version is:  ATA8-ACS T13/1699-D revision 4

SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)

Local Time is:    Fri May 15 09:58:04 2015 EDT

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x00) Offline data collection activity

was never started.

Auto Offline Data Collection: Disabled.

Self-test execution status:      (  0) The previous self-test routine completed

without error or no self-test has ever

been run.

Total time to complete Offline

data collection: (  592) seconds.

Offline data collection

capabilities: (0x73) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

No Offline surface scan supported.

Self-test supported.

Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (  1) minutes.

Extended self-test routine

recommended polling time: ( 515) minutes.

Conveyance self-test routine

recommended polling time: (  2) minutes.

SCT capabilities:       (0x1085) SCT Status supported.

 

SMART Attributes Data Structure revision number: 10

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x000f  118  099  006    Pre-fail  Always      -      193614888

  3 Spin_Up_Time            0x0003  092  091  000    Pre-fail  Always      -      0

  4 Start_Stop_Count        0x0032  100  100  020    Old_age  Always      -      416

  5 Reallocated_Sector_Ct  0x0033  100  100  010    Pre-fail  Always      -      0

  7 Seek_Error_Rate        0x000f  061  060  030    Pre-fail  Always      -      1328956

  9 Power_On_Hours          0x0032  094  094  000    Old_age  Always      -      5297

10 Spin_Retry_Count        0x0013  100  100  097    Pre-fail  Always      -      0

12 Power_Cycle_Count      0x0032  100  100  020    Old_age  Always      -      37

183 Runtime_Bad_Block      0x0032  100  100  000    Old_age  Always      -      0

184 End-to-End_Error        0x0032  100  100  099    Old_age  Always      -      0

187 Reported_Uncorrect      0x0032  100  100  000    Old_age  Always      -      0

188 Command_Timeout        0x0032  100  100  000    Old_age  Always      -      0 0 0

189 High_Fly_Writes        0x003a  095  095  000    Old_age  Always      -      5

190 Airflow_Temperature_Cel 0x0022  073  050  045    Old_age  Always      -      27 (Min/Max 26/31)

191 G-Sense_Error_Rate      0x0032  100  100  000    Old_age  Always      -      0

192 Power-Off_Retract_Count 0x0032  100  100  000    Old_age  Always      -      22

193 Load_Cycle_Count        0x0032  099  099  000    Old_age  Always      -      3966

194 Temperature_Celsius    0x0022  027  050  000    Old_age  Always      -      27 (0 4 0 0 0)

197 Current_Pending_Sector  0x0012  100  100  000    Old_age  Always      -      0

198 Offline_Uncorrectable  0x0010  100  100  000    Old_age  Offline      -      0

199 UDMA_CRC_Error_Count    0x003e  200  200  000    Old_age  Always      -      0

240 Head_Flying_Hours      0x0000  100  253  000    Old_age  Offline      -      362h+44m+36.334s

241 Total_LBAs_Written      0x0000  100  253  000    Old_age  Offline      -      9413858984

242 Total_LBAs_Read        0x0000  100  253  000    Old_age  Offline      -      88209679391

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Short offline      Completed without error      00%      5295        -

# 2  Extended offline    Completed without error      00%      5291        -

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

 

You said 29FE, which looks like a 4TB Seagate Barracuda, but you posted the SMART for a 150GB WD Raptor.

 

Your original post is a little unclear about what exactly you have been doing. In particular I am not sure what you mean by offline. Before plugging or unplugging SATA disks in unRAID, I recommend you stop the array, then shutdown. While it may be possible to hot plug by stopping the array only, that is not really supported and has inconsistent results.

 

Also, you should always stop the array before shutting down or rebooting. If you don't you will always get a correcting parity check the next time you boot.

 

The syslog doesn't really tell us anything about how you got to the red ball. If you have rebooted since you got it then that is why. The syslog is in RAM and doesn't survive a reboot. The unRAID OS files are all in RAM like many "embedded" devices and unpacked fresh from your flash drive on each boot.

 

I would still like to see the SMART for the red ball before proceeding, especially since this syslog does not tell me anything about it.

 

 

  • Author

I was only stopping the array, not shutting down.

 

I posted the status for the redballed drive. Thanks for your help, I appreciate it!

I was only stopping the array, not shutting down.

 

I posted the status for the redballed drive. Thanks for your help, I appreciate it!

 

I would not recommend experimenting with hotswap, especially with array disks.

The SMART report looks OK. Could you post a screenshot so I can more easily tell what your current array configuration is?

There is also an entry in the syslog regarding the flash drive. Shut down unRAID, pull the flash drive, attach to a Windows computer, and run a chkdsk.

  • Author

I've definitely learned my lesson. I thought they were hot-swappable. No worries, shutting down and booting only takes a few minutes and will potentially save hours.

 

nys846.jpg

To rebuild onto the same drive:

 

Stop the array and unassign the disk.

Start the array. Disk should show as missing.

Stop the array and reassign the disk.

Start the array and rebuild.

 

  • Author

Rebuild in progress. All of these drives were purchased about 6 months ago. I'm sure it was my own ignorance that caused this due to hot-swapping.

  • Author

Is it rebuilding just the data on the drive or the free space too? I only had about 1tb of data on it and it's currently 1.6Tb done with 272 min remaining.

Is it rebuilding just the data on the drive or the free space too? I only had about 1tb of data on it and it's currently 1.6Tb done with 272 min remaining.

Rebuild is the whole disk. It doesn't even know there are files on there. See the wiki link I posted in my first reply to you.
  • Author

rebuild is done. It wanted to do a parity check so we're doing that now this morning. HDD is greenballed now anyway so that's good.

rebuild is done. It wanted to do a parity check so we're doing that now this morning. HDD is greenballed now anyway so that's good.

Great!

 

Yes, you should always do a parity check after a data or parity rebuild.

  • Author

If nothing else, this has been a good learning experience. Not sure why the red ball happened but I'm sure it's got something to do with the hot-swapping.

  • Author

Done. All is well, no errors or anything else wonky. I shut the machine down, reorganized the drives, booted it and everything's green. Thanks a ton for the help Trurl.

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