ebnerjoh Posted June 20, 2017 Share Posted June 20, 2017 Hi, I am running now my Unraid System since one week, yesterday, during watching a Movie via Emby Docker and Native Paths, I had a crash of the server (but I think it was not Emby related). My System: Unraid 6.3.5 on a HP ML10 Gen9 with 1x 3TB Parity, 1x 3TB Data, 1x 512GB SSD Cache Dockers without seperate IP: Emby, PiHole, Unifi, Konquerer (default stopped) , JDownloader (default stopped) Dockers with seperate IP: Apache, MariaDB, 2x LetsEncrypt, PiwiGo I have 3 Users Scripts, which are executing small PHP Scripts to update some Databases every 5 Minutes. After the Outage I tried the follwoing steps: 1) Connect via SSH --> not possible 2) Connect via VNC to Intel AMT --> not possible 3) Ping --> 99% lost, 1% with around 2Seconds RTT 4) Hard Reset of Server as I have no local Monitor and Keyboard connected --> Everything restored How can I troubleshoot after a reboot what happened? Are there any logfiles, which are also available after a reboot? Br, Johannes Quote Link to comment
ebnerjoh Posted June 23, 2017 Author Share Posted June 23, 2017 Today I had my second crash. Unfortunatley I still have no monitor and Keyboard at the location where the server is running. But I am one small step ahead. I dont think that the Load is high, or the Server is hanging. It seems that something is causing big traffic, but I am not sure what. Why do I think it is traffic: Today I recongized that my Router is also not responding. No DHCP Service, no Ping, no VPN Connection. I have a ZyWall USG 20W. The UnRaid is directly connected to the Zywall. The ZyWall has Gigabit-Interface but with all the features like Content-Filter and Anomaly Detection and Prevetion the throughbut is drastically reduced. With around 70 to Mbit the CPU is loaded and System is unresponsive. I think that my ZyWall was unresonive and of course then I also cannot connect via Intel AMT. I will do now two actions: 1) Disable ADP and Contentfilter for the time Being 2) Move the Unraid Server from the Router to a Switch Anything else I could do? It would be still great to have some persistant logs from the Unraid, e.g. Traffic Analysis. Br, Johannes Quote Link to comment
ebnerjoh Posted October 12, 2017 Author Share Posted October 12, 2017 Hi, I still have regular crashes with my HP ML10 Gen9 Server. Approx. every 5 to 8 days the server as well as AMT is not responding anymore. In the past I had also additional RAM installed and a Quad-Gigabit-Networkcard. I have removed those two parts but it is still happening. Finally I was able to connect a Monitor and Keyboard to the Server and today, when the server crashed again, I was able to make a screenshot. Btw. There is no input response from the keyboard. Is this Screenshot helpfull? Could it be related to Unraid and or Hardware? I have an old HP MicroServer (N40L). Can I move the Unraid Installation to this server to check if then everything is working? Br, Johannes Quote Link to comment
ebnerjoh Posted October 31, 2017 Author Share Posted October 31, 2017 Hi, I am still troublehsooting in my regular server crashes on my HPE ML10 Gen9. I want to run some tests (memory,...) on the system and therefore I need to move my Unraid Installation to somewhere else. I have still my old and working HP Microserver N40L available. Can I move the Flash-Disk, Cache-Disk, Parity and Datadisk just from one server to the other or do I need to follow a special guide? Backup is available. Br, Johannes Quote Link to comment
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