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Plex Double NAT error having modem in bridge mode.

milio
in General Support

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Hi. I use an unraid media server for plex 15 days now. Everything works ok except remote connection. Plex says that I have double nat error. But I have an ASUS modem DSL-AC56U in bridge mode and an ASUS RT-AC87U router connecting to my isp. I can`t fix it with any solution I found in forums. But I can't also understand why I have double nat error although my modem is in bridge mode.

 

In Plex settings I have network type : Host and Privileged is ON.

 

Reagards.

Edited by milio

  • Quote
    • Author

    I made the same question in Plex forum and "ChuckPA" told me about Carrier-grade NAT.

     

    https://en.wikipedia.org/wiki/Carrier-grade_NAT

     

    Finally that was the problem, I spoke with my ISP and asked for public IP and everything is OK now.

     

    Regards.

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