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Disk disabled, but can't see any SMART errors? (report attached)

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I have the array in maintenance mode after a disk disabled itself last night. Can anyone see anything of note? I'm currently running the extended test, at least until Best Buy opens at 10am to get another 8tb disk. lol.

 

smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.12.14-unRAID] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Green
Device Model:     WDC WD25EZRX-00MMMB0
Serial Number:    WD-WCAWZ0501888
LU WWN Device Id: 5 0014ee 25b1ab89e
Firmware Version: 80.00A80
User Capacity:    2,500,495,958,016 bytes [2.50 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Sep 30 08:30:50 2017 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x85)	Offline data collection activity
					was aborted by an interrupting command from host.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 249)	Self-test routine in progress...
					90% of test remaining.
Total time to complete Offline 
data collection: 		(43800) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 421) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x3035)	SCT Status supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   161   150   021    Pre-fail  Always       -       8908
  4 Start_Stop_Count        0x0032   099   099   000    Old_age   Always       -       1055
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   093   093   000    Old_age   Always       -       5297
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       228
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       191
193 Load_Cycle_Count        0x0032   190   190   000    Old_age   Always       -       31923
194 Temperature_Celsius     0x0022   121   103   000    Old_age   Always       -       31
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      5297         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

 

I also did a filesystem check,

 


Phase 1 - find and verify superblock...
Phase 2 - using internal log
        - zero log...
        - scan filesystem freespace and inode maps...
        - found root inode chunk
Phase 3 - for each AG...
        - scan (but don't clear) agi unlinked lists...
        - process known inodes and perform inode discovery...
        - agno = 0
        - agno = 1
        - agno = 2
        - agno = 3
        - process newly discovered inodes...
Phase 4 - check for duplicate blocks...
        - setting up duplicate extent list...
        - check for inodes claiming duplicate blocks...
        - agno = 0
        - agno = 2
        - agno = 1
        - agno = 3
No modify flag set, skipping phase 5
Phase 6 - check inode connectivity...
        - traversing filesystem ...
        - traversal finished ...
        - moving disconnected inodes to lost+found ...
Phase 7 - verify link counts...
No modify flag set, skipping filesystem flush and exiting.

 

Edited by RonUSMC

  • Community Expert

SMART looks fine, most likely a connection issue, diagnostics of when it happened (or current diags if you didn't reboot since) may give a clue.

  • Author
7 hours ago, johnnie.black said:

SMART looks fine, most likely a connection issue, diagnostics of when it happened (or current diags if you didn't reboot since) may give a clue.

 

I went ahead and replaced the drive, now its rebuilding. I want to look at the drive to see if it has anything wrong. Do you happen to know offhand a tool/software I could use to access an UnRaid disk in Windows or a VM in Windows?

 

I've set up an Ubuntu VM in Virtualbox and can't access the portable usb drive that its attached into.

I set up a Fedora VM in VMWare and couldn't access the USB.

I can see the partitions in Disk Management.

I installed Captain Nemo, but couldn't see the disk.

I installed UFS Explorer and can see the disk, but not the partitions.

 

 

  • Community Expert

I believe there's no free xfs reader for Windows, you can use a Ubuntu live flash drive to access it.

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