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Resolved: Files left in cache drive and complains Mounted, underlying device does not have redundancy/protection

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While doing a routine check of the system, I noticed a shared drive and the cache drive both had an orange triangle instead of the Happy Green I like to see.

The attached screenshots show everything I'm seeing. The share says that some or all of the files are on unprotected storage.

The cache drive says that the drive is mounted, underlying device does not have redundancy.

On the cache drive is a Pictures folder with an empty 2016 sub-folder and a 2017 sub-folder with another sub-folder.

In that last sub-folder are two pictures, one being a .tif file and the other being a photoshop .psd file.

Both pictures are about 159MB.

 

If I look at the Dashboard, all of the drives are green.

I have 2 parity, 5 disks, and a cache drive.

On the Array Devices view, we have all green there as well.

I've been a long-time Unraid user and I upgraded to 6.2 some months ago.

 

Why would these two files and the folders be hanging out there.

I ran the Diagnostic script and attached the zip.

 

There is something else that may, or may not be related.

I use Lightroom and a program called ON1 Photo RAW for picture cataloging and editing.

I had 1-3 instances where a picture just up and disappeared. Lightroom's database just says it's gone.

I thought I might have inadvertently deleted, but I'm wondering if they were stuck on cache drive and then wiped???

 

The ON1 editing tool came out with a Beta that keeps crashing on me. When I bring ON1back up it says a TIF file is corrupt and has to ignore it.

Now here's the kicker, this editing tool, catalogs each and every picture in finds, and creates a "side-car" file for each picture.

When I look at the ON1 logs,..it complains that the connection to the shared has timed out.

 

Again, not saying these two are related, just hoping they are not. But perhaps it has happened to someone else. 

 

 

 

 

unraid_cache1.jpg

unraid_cache2.jpg

media-diagnostics-20171110-1201.zip

Edited by GortWillSaveUs

  • Community Expert

Cache is unprotected because it's a single device, not a pool, Pictures share is unprotected because one or more files reside on the unprotected cache device, make sure that use cache for that share is set to "yes", run the mover and it will turn green.

 

 

  • Author

Ugh! Thanks johnnie.black! As read your response, I'm thinking duh, I know that. How easy we forget.

 I had lost power, the server was very slow to boot up, then with the other things I described, I immediately though the worst.

I ran the mover and Poof,..all Happy Green again.

 

Regarding my question about the photo editing software, I'll try turning off the cache on the Pictures folder to see if it has any impact.

I'll set this topic to Resolved.

 

Thanks again!

  • Author

Just a followup,...nope disabling the cache for the picture folder made accessing the pictures slower for the editing software.

I'd assume that'd be the case,...but I had to try.

 

Thanks for your patient response! Nothing's worse than a troll that yells at you because all humans should be perfect.

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