Disk disabled - Need help going through logs/smart-report

[Fredrick]

Hi guys,

 

One of my drives had several read & write failures the other day, and I was unable to get any SMART-report for the drive. Diagnostics attached.

 

Rebooted, and I'm getting SMART-info now, this has also been attached. The short self test ran fine, running the long one now. 

 

Is there anyone that can have a look at the logs and see anything there? Thanks!

tower-smart-20171219-1417.zip

tower-diagnostics-20171218-1702.zip

[JorgeB]

SMART looks fine (but let the extended test finish) and the error on the syslog looks more like the disk just dropped offline, check cabling/connections.

[Fredrick]

Thanks,

 

Extended test just completed, also without finding any errors. 

 

Drives are in a expander-enclosure, so other than trying another bay there is not much I can do wrg cabling. The SAS-cable is shared with other drives, so that should have disconnected multiple drives. Dual PSU aswell.

[JorgeB]

Try another slot if available just to rule it out, sometimes a disk with an healthy SMART still has problems, if the same disk fails again in a different slot it's probably the disk.

[Fredrick]

I'll move it and also change caddy just to be sure (as you say, if it acts up again I can be pretty certain its the disk), do another extended and then re-enable the drive if it still looks fine.

 

Thanks again

[Fredrick]

So this error returned again today, even with new caddy in a new slot. 

 

I guess there is not much to do but swap the disk out. I don't even think I can get a new one on warranty without getting problems with smart/extended testing on the drive.