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Tom_808DE

SATA Ports Bad or Driver issue?

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Newbie Starting uraid on a HP Z620 server.  The Z620 has 10 SATA ports, but only 6 work.  How can I tell if it's a hardware issue or a driver?   What seems especially odd, there seems to be 2 SATA controller chips, one labeled SCU with ports that all work, and another AHCI SATA chip with 4 3Gb/s an 2 6 Gb/s -- But its 2 of the 4 Gb/s that are working.  And, I guess I'm mixing topics here a bit, but would I get noticeable performance to add a card that supports 6 Gb/s -- just thinking about the parity overhead?

 

I originally posted that I couldn't find the logs, but here it is: (sorry for the bad format, any tips on how to fix?)

an 12 13:31:07 TowerZ620 kernel: random: 7 urandom warning(s) missed due to ratelimiting Jan 12 13:31:07 TowerZ620 kernel: input: Power Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input8 Jan 12 13:31:07 TowerZ620 kernel: ACPI: Power Button [PWRB] Jan 12 13:31:07 TowerZ620 kernel: input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input9 Jan 12 13:31:07 TowerZ620 kernel: ACPI: Power Button [PWRF] Jan 12 13:31:07 TowerZ620 kernel: i801_smbus 0000:00:1f.3: enabling device (0101 -> 0103) Jan 12 13:31:07 TowerZ620 kernel: i801_smbus 0000:00:1f.3: SMBus using PCI interrupt Jan 12 13:31:07 TowerZ620 kernel: ahci 0000:00:1f.2: version 3.0 Jan 12 13:31:07 TowerZ620 kernel: e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k Jan 12 13:31:07 TowerZ620 kernel: e1000e: Copyright(c) 1999 - 2015 Intel Corporation. Jan 12 13:31:07 TowerZ620 kernel: e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode Jan 12 13:31:07 TowerZ620 kernel: ahci 0000:00:1f.2: AHCI 0001.0300 32 slots 6 ports 6 Gbps 0x21 impl SATA mode Jan 12 13:31:07 TowerZ620 kernel: ahci 0000:00:1f.2: flags: 64bit ncq sntf pm led clo pio slum part ems apst Jan 12 13:31:07 TowerZ620 kernel: scsi host1: ahci Jan 12 13:31:07 TowerZ620 kernel: RAPL PMU: API unit is 2^-32 Joules, 3 fixed counters, 163840 ms ovfl timer Jan 12 13:31:07 TowerZ620 kernel: scsi host2: ahci Jan 12 13:31:07 TowerZ620 kernel: RAPL PMU: hw unit of domain pp0-core 2^-16 Joules Jan 12 13:31:07 TowerZ620 kernel: scsi host3: ahci Jan 12 13:31:07 TowerZ620 kernel: RAPL PMU: hw unit of domain package 2^-16 Joules Jan 12 13:31:07 TowerZ620 kernel: scsi host4: ahci Jan 12 13:31:07 TowerZ620 kernel: RAPL PMU: hw unit of domain dram 2^-16 Joules Jan 12 13:31:07 TowerZ620 kernel: scsi host5: ahci Jan 12 13:31:07 TowerZ620 kernel: scsi host6: ahci Jan 12 13:31:07 TowerZ620 kernel: ata1: SATA max UDMA/133 abar m2048@0xef44c000 port 0xef44c100 irq 35 Jan 12 13:31:07 TowerZ620 kernel: ata2: DUMMY Jan 12 13:31:07 TowerZ620 kernel: ata3: DUMMY Jan 12 13:31:07 TowerZ620 kernel: ata4: DUMMY Jan 12 13:31:07 TowerZ620 kernel: ata5: DUMMY Jan 12 13:31:07 TowerZ620 kernel: ata6: SATA max UDMA/133 abar m2048@0xef44c000 port 0xef44c380 irq 35 Jan 12 13:31:07 TowerZ620 kernel: isci: Intel(R) C600 SAS Controller Driver - version 1.2.0 Jan 12 13:31:07 TowerZ620 kernel: isci 0000:02:00.0: driver configured for rev: 5 silicon Jan 12 13:31:07 TowerZ620 kernel: isci 0000:02:00.0: Unable to obtain EFI var data for OEM parms Jan 12 13:31:07 TowerZ620 kernel: isci 0000:02:00.0: OEM parameter table found in OROM Jan 12 13:31:07 TowerZ620 kernel: isci 0000:02:00.0: OEM SAS parameters (version: 1.1) loaded (platform) Jan 12 13:31:07 TowerZ620 kernel: cryptd: max_cpu_qlen set to 1000 Jan 12 13:31:07 TowerZ620 kernel: isci 0000:02:00.0: SCU controller 0: phy 3-0 cables: {short, short, short, short} Jan 12 13:31:07 TowerZ620 kernel: scsi host7: isci Jan 12 13:31:07 TowerZ620 kernel: AVX version of gcm_enc/dec engaged. Jan 12 13:31:07 TowerZ620 kernel: AES CTR mode by8 optimization enabled

Edited by Tom_808DE
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On 1/12/2019 at 8:54 AM, Tom_808DE said:

(sorry for the bad format, any tips on how to fix?)

Go to Tools - Diagnostics and attach the complete diagnostics zip file to your next post.

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I actually figured this one out on my own eventually.  I was hot swapping drives / adding drives. It seems that if there is not drive attached to a SATA when the computer is booted then the port is 'asleep'.  But if there is a drive when it's boot, I can change drives as much as I want.  That makes it easier load up my drives into the array incase anyone is wondering why that's needed.

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I just came to this thread so late because I had responded to another of your posts.

On 1/12/2019 at 8:54 AM, Tom_808DE said:

(sorry for the bad format, any tips on how to fix?)

13 minutes ago, trurl said:

Go to Tools - Diagnostics and attach the complete diagnostics zip file to your next post.

I was just commenting on the proper way to get us more information.

 

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Thanks, and I do appreciate that.  I was just documenting what I learned in case someone in the future has the same issue.

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