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Parity Drive Failing? Please help me understand my syslog

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Hi,

 

I just did a parity check on my array, and it came back with 791 errors in the web GUI for the parity drive.  I proceeded to obtain a SMART report for that drive and I found the following:

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_

FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -

      0

  3 Spin_Up_Time            0x0027  100  253  021    Pre-fail  Always      -

      0

  4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -

      137

  5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -

      0

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -

      0

  9 Power_On_Hours          0x0032  099  099  000    Old_age  Always      -

      1415

10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -

      0

11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -

      0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -

      1

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -

      0

193 Load_Cycle_Count        0x0032  200  200  000    Old_age  Always      -

      137

194 Temperature_Celsius    0x0022  126  100  000    Old_age  Always      -

      26

196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -

      0

197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -

      12

198 Offline_Uncorrectable  0x0030  200  200  000    Old_age  Offline      -

      22

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -

      0

200 Multi_Zone_Error_Rate  0x0008  200  200  000    Old_age  Offline      -

      0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA

_of_first_error

# 1  Short offline      Completed without error      00%      1414        -

# 2  Short offline      Aborted by host              90%      1414        -

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

 

 

I noticed that Current_Pending_Sector is 12 and Offline_Uncorrectable is 22... however Reallocated_Sector_Ct is still 0.  This is a 1 month old WD 2TB Green drive.

 

I ran a short test and it came back with no errors.

 

Finally I downloaded my syslog ... it is attached.  Can anyone help me to interpret this data and let me know if I should be concerned?

 

Thank you!

syslog_Dec5.zip

Wanted to give a reply while you wait for others to chime in.

 

It looks like you have compatability issues on the drive, at least the errors look like the ones I got when I installed mine. Did you install the jumper on pin 7 and 8? These advanced format drives must have the jumper in unRAID.  If installed did you install it after you installed it into the system and ran a parity check?

  • Author

I didn't even realize there were jumpers on the drive... no I didn't set any jumpers, just installed it and let unRAID do it's thing.  What exactly does this jumper do?

 

Also how would a jumper position explain the offline_uncorrectable sectors?

  • Author

Thanks... I actually started searching and reading through this and other posts based on your comments.  One thing I am still not clear on though - the following WIKI (http://lime-technology.com/wiki/index.php?title=Advanced_Format_Drives&redirect=no) does not state anything about preclearing the drive yet I'm reading everywhere that this is a requirement...

 

Can you tell me if I need to preclear the drive?  If so, can I do this from the web GUI or do I need to telnet to the server and run a command?  Do I do this before or after I install the jumper?

 

Thanks!

  • Author

Can anyone modify the following step by step instructions from the wiki and insert the disk pre-clearing instructions at the point where I need to do this in the procedure?

 

1.Run a parity check. If there are errors, do NOT proceed, seek help in the forums.

2.Stop the array, power down the unRAID server.

3.Put the Advanced Format drive into compatibility mode (take the action specified on the chart above). This may involve physically removing the drive from the server, or it may not, depending on your configuration.

4.Power up the unRAID server.

5.Go to the 'Devices' page and unassign the Advanced Format drive. Then go back to the 'Main' page and Start the array. The missing disk will be running in emulated mode, and your array will not have parity protection at this point.

6.Stop the array, go back to the 'Devices' page, and assign the Advanced Format drive to the missing disk slot.

7.Go back to the 'Main' page and Start the array. A Data-Rebuild should begin. Let it finish (this will take a long time).

8.Once the Data-Rebuild is complete, run another parity check. After the parity check completes with no errors, then your parity protection is restored. If the parity check returns errors, seek help in the forums.

 

My drive in question is my parity drive but I am assuming the instructions are the same for this drive vs a data drive?

 

Thanks!

1. Run a parity check. If there are errors, do NOT proceed, seek help in the forums. (I wouldn't bother with this as you will be wiping the disk)

 

2. You will need to un assign the parity drive (this will leave you un protected for the time you are pre-clearing, could take a while)

3. Stop the array

4. Power down the unRAID server.

5. Put the Advanced Format drive into compatibility mode (take the action specified on the chart above). This may involve physically removing the drive from the server, or it may not, depending on your configuration.

4. Power up the unRAID server.

5. Run the pre_clear script ( this will take a while and if you telnet in you will need to make sure your computer you are telneting in from will not sleep during the procedure. If it does the pre clearing script will stop Make sure you get the right drive as it will over write everything on a drive that you do not want to pre clear.

6. Stop the array, go back to the 'Devices' page, and assign the Advanced Format drive to the missing disk slot.

7. Go back to the 'Main' page and Start the array. A Data-Rebuild should begin. Let it finish (this will take a long time).

8. Once the Data-Rebuild is complete, run another parity check. After the parity check completes with no errors, then your parity protection is restored. If the parity check returns errors, seek help in the forums.

 

Now when I did this I ran a pre_clear without the jumper, then jumpered the drive and did another pre_clear. I am not sure this step is needed. I also took my array off line for the time I was running the preclear script. Less chance of a disk failure. It took appx 16 hrs with two pre clears.

  • Author

Thank you... and lastly, the preclear script I need to run - what is the exact command line I type, and is this script already part of unRAID or do I need to download and install this?  If so, where do I get it?

Thank you... and lastly, the preclear script I need to run - what is the exact command line I type, and is this script already part of unRAID or do I need to download and install this?  If so, where do I get it?

 

Look in the Customization Forum for the answer to the above question.  Joe L explains everything in the thread there.

  • Author

Thanks

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