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Cache Drive disappeared & then reappeared

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I was trying to preclear a couple of disks and when I mounted the 2nd one (I think I had a total of 4 unassigned drives mounted at that point) my cache disk disappeared (I didn't notice at that point). The next morning when I noticed, I rebooted and it didn't come back I feared it was dead... I then rebooted again but removed all the unassigned drives and it showed back up... and it works fine. Any ideas?

 

10/09 - 19:54 - Mounted Drive
10/09 - 19:55 - Started getting BTRFS errors - Around the same time I got a notification about my Cache drive missing but I didn't see the notification
10/09 - 19:56 - Started Preclear (already had one running)
10/10 - 08:55 - Noticed Cache drive is missing - Stoped Array
10/10 - 08:55 - Rebooted - Cache drive is not listed
10/10 - 08:57 - Rebooted - Cache drive is still not listed
10/10 - 08:58 - Rebooted - Cache drive is still not listed
10/10 - 09:10 - Shutdown - Remove all non-array drives from system - Power On - Cache Drive shows up (Samsung_SSD_860_QVO_1TB)
10/10 - 09:14 - Rebooted - Cache drive still shows up

log.txt

Edited by soong
typo

  • Community Expert

Check/replace cables, if it happens again get the diagnostics before rebooting.

  • Author

Ok, it just happened again... this time I had only attached the 2 drives, I hadn't even mounted them yet. I had to shutdown (reboot didn't work) and restart before the cache drive showed up again... weird

soong-diagnostics-20201012-1407.zip

  • Community Expert

Are you hot swapping any devices? Several devices disconnecting/reconnecting, cache device (ATA2) dropped offline at that time:

 

Oct 12 14:04:53 Soong kernel: ata1: SATA link down (SStatus 0 SControl 300)
### [PREVIOUS LINE REPEATED 2 TIMES] ###
Oct 12 14:05:04 Soong kernel: ata1.00: disabled
Oct 12 14:05:04 Soong kernel: ata1.00: detaching (SCSI 2:0:0:0)
Oct 12 14:05:04 Soong kernel: sd 2:0:0:0: [sdh] Synchronizing SCSI cache
Oct 12 14:05:04 Soong kernel: sd 2:0:0:0: [sdh] Synchronize Cache(10) failed: Result: hostbyte=0x04 driverbyte=0x00
Oct 12 14:05:04 Soong kernel: sd 2:0:0:0: [sdh] Stopping disk
Oct 12 14:05:04 Soong kernel: sd 2:0:0:0: [sdh] Start/Stop Unit failed: Result: hostbyte=0x04 driverbyte=0x00
Oct 12 14:05:04 Soong rc.diskinfo[10491]: SIGHUP received, forcing refresh of disks info.
Oct 12 14:05:04 Soong kernel: ata3: SATA link down (SStatus 0 SControl 300)
### [PREVIOUS LINE REPEATED 2 TIMES] ###
Oct 12 14:05:16 Soong kernel: ata3.00: disabled
Oct 12 14:05:16 Soong kernel: ata3.00: detaching (SCSI 4:0:0:0)
Oct 12 14:05:16 Soong kernel: sd 4:0:0:0: [sdj] Synchronizing SCSI cache
Oct 12 14:05:16 Soong kernel: sd 4:0:0:0: [sdj] Synchronize Cache(10) failed: Result: hostbyte=0x04 driverbyte=0x00
Oct 12 14:05:16 Soong kernel: sd 4:0:0:0: [sdj] Stopping disk
Oct 12 14:05:16 Soong kernel: sd 4:0:0:0: [sdj] Start/Stop Unit failed: Result: hostbyte=0x04 driverbyte=0x00
Oct 12 14:05:16 Soong rc.diskinfo[10491]: SIGHUP received, forcing refresh of disks info.
Oct 12 14:05:24 Soong kernel: ata2: SATA link down (SStatus 0 SControl 300)
### [PREVIOUS LINE REPEATED 1 TIMES] ###
Oct 12 14:05:34 Soong kernel: ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Oct 12 14:05:34 Soong kernel: ata1.00: ATA-10: ST4000DM004-2CV104,             ZFN1JR8M, 0001, max UDMA/133
Oct 12 14:05:34 Soong kernel: ata1.00: 7814037168 sectors, multi 16: LBA48 NCQ (depth 32), AA
Oct 12 14:05:35 Soong kernel: ata1.00: configured for UDMA/133
Oct 12 14:05:35 Soong kernel: scsi 2:0:0:0: Direct-Access     ATA      ST4000DM004-2CV1 0001 PQ: 0 ANSI: 5
Oct 12 14:05:35 Soong kernel: sd 2:0:0:0: [sdh] 7814037168 512-byte logical blocks: (4.00 TB/3.64 TiB)
Oct 12 14:05:35 Soong kernel: sd 2:0:0:0: [sdh] 4096-byte physical blocks
Oct 12 14:05:35 Soong kernel: sd 2:0:0:0: [sdh] Write Protect is off
Oct 12 14:05:35 Soong kernel: sd 2:0:0:0: [sdh] Mode Sense: 00 3a 00 00
Oct 12 14:05:35 Soong kernel: sd 2:0:0:0: [sdh] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Oct 12 14:05:35 Soong kernel: sd 2:0:0:0: Attached scsi generic sg7 type 0
Oct 12 14:05:35 Soong kernel: sdh: sdh1
Oct 12 14:05:35 Soong kernel: sd 2:0:0:0: [sdh] Attached SCSI disk
Oct 12 14:05:35 Soong kernel: ata2: SATA link down (SStatus 0 SControl 300)
Oct 12 14:05:35 Soong kernel: ata2.00: disabled
Oct 12 14:05:35 Soong kernel: ata2.00: detaching (SCSI 3:0:0:0)

 

  • Author

Yea, I think the hot-swapping is what's causing the issue. Although I'm surprised I haven't had more trouble with this.

 

My main array drives are connected via a SAS controller. My backup drives (which I hot swap) and the cache drive are connected to the motherboard SATA ports. It looks like my motherboard (from a ThinkServer TS140) doesn't support hot swapping so I guess that is causing issues... I've been meaning to order a SAS expender card.

 

If all the drives are connected via a SAS controller it should be safe to hot swap them?

  • Community Expert
46 minutes ago, soong said:

If all the drives are connected via a SAS controller it should be safe to hot swap them?

If all the hardware supports hot swap yes.

  • Community Expert

Should be fine.

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