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[6.8.3] HDDs are spinning, but WebGUI status shows spindown

  • Minor

This is the WebGUI of my backup NAS:

121329979_2020-10-2715_06_28.png.aa051a61c7a53834e56599e939504612.png

 

As you can see it claims all disks are sleeping. But that's not true:

smartctl -n standby -i /dev/sdb
smartctl -n standby -i /dev/sdc
smartctl -n standby -i /dev/sdd
smartctl -n standby -i /dev/sdf
smartctl -n standby -i /dev/sdg
smartctl -n standby -i /dev/sdh

They return all:

Power mode is:    ACTIVE or IDLE

"/dev/sde" (the SSD) is the only sleeping disk:

smartctl -n standby -i /dev/sde
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-4.19.107-Unraid] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

Device is in STANDBY mode, exit(2)

Only for testing I executed this command:

mdcmd spindown 1

Now disk 1 sleeps:

smartctl -n standby -i /dev/sdh
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-4.19.107-Unraid] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

Device is in STANDBY mode, exit(2)

Spin down delay is set to 30 minutes:

2116594560_2020-10-2715_12_19.png.4df8a5a68fbbd52cb71985a6a58c7b61.png

 

Fun fact:

It worked for 2 weeks without problems until I:

- opened this page: http://tower/Tools/SysDevs

- then this page: http://tower/Tools/HardwareProfile

- clicked on "Show Details", which spun up the disks

- this took a little bit long, so I opened http://tower/Main

- again http://tower/Tools/HardwareProfile

- again clicked on "Show Details" and now I was able to see hardware informations

- as it did not contain the brand of my RAM I executed "dmidecode -t memory", which did not display the brand name, but I found now the RAM part number

- I closed the WebGUI and that's it

 

It seems that clicking on "Show Details" killed the Cronjob to check the status of the disks?!

 

Update, 2020-01-25

Now I'm having the same problem on a complete different Unraid server, too.

 

A manual execution of the smartctl command (that is used by Unraid to check the standby status), returns the correct value:

 

"sdg" is in STANDBY mode

root@Thoth:~# smartctl --nocheck standby -A /dev/sdg
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-4.19.107-Unraid] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

Device is in STANDBY mode, exit(2)

 

"sdl" is spinning:

root@Thoth:~# smartctl --nocheck standby -A /dev/sdl
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-4.19.107-Unraid] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   132   132   054    Pre-fail  Offline      -       96
  3 Spin_Up_Time            0x0007   159   159   024    Pre-fail  Always       -       412 (Average 414)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       3195
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   128   128   020    Pre-fail  Offline      -       18
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       6711
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       86
 22 Helium_Level            0x0023   100   100   025    Pre-fail  Always       -       100
192 Power-Off_Retract_Count 0x0032   095   095   000    Old_age   Always       -       6414
193 Load_Cycle_Count        0x0012   095   095   000    Old_age   Always       -       6414
194 Temperature_Celsius     0x0002   157   157   000    Old_age   Always       -       38 (Min/Max 24/55)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

 

But the dashboard doesn't show it AND sdl does not spindown anymore altough inactive for more than 30 minutes (my spindown setting):

904049059_2021-01-2513_04_50.png.ef6d1931fe1c0a847794d881db414261.png

 

So  I started monitoring smartctl executions by this:

while true; do pid=$(pgrep 'smartctl' | head -1); if [[ -n "$pid" ]];  then ps -p "$pid" -o args && strace -v -t -p "$pid"; fi; done

 

I tested it by executing smartctl with a different terminal and it catches it directly.

 

Then I waited a long time and several errors were returned:

 

Broken Pipe errors (happen often)

strace: Process 8668 attached
13:53:01 ioctl(3, SG_IO, {'S', SG_DXFER_NONE, cmd[16]=[85, 06, 2c, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, e5, 00], mx_sb_len=32, iovec_count=0, dxfer_len=0, timeout=60000, flags=0, status=02, masked_status=01, sb[22]=[72, 01, 00, 1d, 00, 00, 00, 0e, 09, 0c, 00, 00, 00, ff, 00, 00, 00, 00, 00, 00, 00, 50], host_status=0, driver_status=0x8, resid=0, duration=0, info=0x1}) = 0
13:53:01 ioctl(3, SG_IO, {'S', SG_DXFER_FROM_DEV, cmd[16]=[85, 08, 0e, 00, 00, 00, 01, 00, 00, 00, 00, 00, 00, 00, ec, 00], mx_sb_len=32, iovec_count=0, dxfer_len=512, timeout=60000, flags=0, data[512]=[40, 00, ff, 3f, 37, c8, 10, 00, 00, 00, 00, 00, 3f, 00, 00, 00, 00, 00, 00, 00, 39, 31, 35, 30, 42, 41, 30, 38, 31, 32, 39, 31, ...], status=00, masked_status=00, sb[0]=[], host_status=0, driver_status=0, resid=0, duration=1, info=0}) = 0
13:53:01 brk(0x584000)                  = 0x584000
13:53:01 brk(0x5a7000)                  = 0x5a7000
13:53:01 brk(0x5c8000)                  = 0x5c8000
13:53:01 ioctl(3, SG_IO, {'S', SG_DXFER_FROM_DEV, cmd[16]=[85, 08, 0e, 00, d0, 00, 01, 00, 00, 00, 4f, 00, c2, 00, b0, 00], mx_sb_len=32, iovec_count=0, dxfer_len=512, timeout=60000, flags=0, data[512]=[04, 00, 05, 32, 00, 64, 64, 00, 00, 00, 00, 00, 00, 00, 09, 32, 00, 64, 64, 1a, 22, 00, 00, 00, 00, 00, 0c, 32, 00, 64, 64, 7f, ...], status=00, masked_status=00, sb[0]=[], host_status=0, driver_status=0, resid=0, duration=8, info=0}) = 0
13:53:01 ioctl(3, SG_IO, {'S', SG_DXFER_FROM_DEV, cmd[16]=[85, 08, 0e, 00, d1, 00, 01, 00, 01, 00, 4f, 00, c2, 00, b0, 00], mx_sb_len=32, iovec_count=0, dxfer_len=512, timeout=60000, flags=0, data[512]=[04, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, ...], status=00, masked_status=00, sb[0]=[], host_status=0, driver_status=0, resid=0, duration=0, info=0}) = 0
13:53:01 write(1, "=== START OF READ SMART DATA SEC"..., 41) = 41
13:53:01 ioctl(3, SG_IO, {'S', SG_DXFER_NONE, cmd[16]=[85, 06, 2c, 00, da, 00, 00, 00, 00, 00, 4f, 00, c2, 00, b0, 00], mx_sb_len=32, iovec_count=0, dxfer_len=0, timeout=60000, flags=0, status=02, masked_status=01, sb[22]=[72, 01, 00, 1d, 00, 00, 00, 0e, 09, 0c, 00, 00, 00, 00, 00, 00, 00, 4f, 00, c2, 00, 50], host_status=0, driver_status=0x8, resid=0, duration=8, info=0x1}) = 0
13:53:01 write(1, "SMART overall-health self-assess"..., 57) = 57
13:53:01 write(1, "\n", 1)              = -1 EPIPE (Broken pipe)
13:53:01 --- SIGPIPE {si_signo=SIGPIPE, si_code=SI_USER, si_pid=8668, si_uid=0} ---
13:53:01 close(3)                       = 0
13:53:01 exit_group(0)                  = ?
13:53:01 +++ exited with 0 +++

strace: Process 20585 attached
14:09:01 brk(0x5c7000)                  = 0x5c7000
14:09:01 ioctl(3, SG_IO, {'S', SG_DXFER_FROM_DEV, cmd[16]=[85, 08, 0e, 00, d0, 00, 01, 00, 00, 00, 4f, 00, c2, 00, b0, 00], mx_sb_len=32, iovec_count=0, dxfer_len=512, timeout=60000, flags=0, data[512]=[10, 00, 01, 0b, 00, 64, 64, 00, 00, 00, 00, 00, 00, 00, 02, 05, 00, 84, 84, 60, 00, 00, 00, 00, 00, 00, 03, 07, 00, a0, a0, 9b, ...], status=00, masked_status=00, sb[0]=[], host_status=0, driver_status=0, resid=0, duration=5, info=0}) = 0
14:09:01 ioctl(3, SG_IO, {'S', SG_DXFER_FROM_DEV, cmd[16]=[85, 08, 0e, 00, d1, 00, 01, 00, 01, 00, 4f, 00, c2, 00, b0, 00], mx_sb_len=32, iovec_count=0, dxfer_len=512, timeout=60000, flags=0, data[512]=[10, 00, 01, 10, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 02, 36, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 03, 18, 00, 00, 00, 00, ...], status=00, masked_status=00, sb[0]=[], host_status=0, driver_status=0, resid=0, duration=3, info=0}) = 0
14:09:01 write(1, "=== START OF READ SMART DATA SEC"..., 41) = 41
14:09:01 ioctl(3, SG_IO, {'S', SG_DXFER_NONE, cmd[16]=[85, 06, 2c, 00, da, 00, 00, 00, 00, 00, 4f, 00, c2, 00, b0, 00], mx_sb_len=32, iovec_count=0, dxfer_len=0, timeout=60000, flags=0, status=02, masked_status=01, sb[22]=[72, 01, 00, 1d, 00, 00, 00, 0e, 09, 0c, 00, 00, 00, 00, 00, 00, 00, 4f, 00, c2, 00, 50], host_status=0, driver_status=0x8, resid=0, duration=1, info=0x1}) = 0
14:09:01 write(1, "SMART overall-health self-assess"..., 57) = 57
14:09:01 write(1, "\n", 1)              = -1 EPIPE (Broken pipe)
14:09:01 --- SIGPIPE {si_signo=SIGPIPE, si_code=SI_USER, si_pid=20585, si_uid=0} ---
14:09:01 close(3)                       = 0
14:09:01 exit_group(0)                  = ?
14:09:01 +++ exited with 0 +++

 

Unable to detect device t (happens every now and then)

strace: Process 3649 attached
strace: [ Process PID=3649 runs in x32 mode. ]
strace: [ Process PID=3649 runs in 64 bit mode. ]
13:57:01 read(3, "8:0x61b6)\n    \"ST(250|320|500|64"..., 4096) = 4096
13:57:01 read(3, "   \"-v 12,raw48,Device_Power_Cyc"..., 4096) = 4096
13:57:01 read(3, " 9,minutes\"\n  },\n  { \"Maxtor Dia"..., 4096) = 4096
13:57:01 read(3, "                // it might need"..., 4096) = 4096
13:57:01 read(3, "3[015]\",\n    \"\", \"\", \"\"\n  },\n  {"..., 4096) = 4096
13:57:01 read(3, "   \"(Hitachi )?HDT7210((16|25)SL"..., 4096) = 4096
13:57:01 read(3, " },\n  { \"Toshiba 2.5\\\" HDD MK..4"..., 4096) = 4096
13:57:01 read(3, "04ACA500/FP1A\n    \"TOSHIBA MD04A"..., 4096) = 4096
13:57:01 read(3, "    \"\", \"\", \"\"\n  },\n  { \"Seagate"..., 4096) = 4096
13:57:01 read(3, "\"\", \"\"\n  },\n  { \"Seagate Barracu"..., 4096) = 4096
13:57:01 read(3, "T3000DM001\",\n    \"\", \"\",\n    \"-v"..., 4096) = 4096
13:57:01 read(3, "Constellation ES (SATA 6Gb/s)\", "..., 4096) = 4096
13:57:01 read(3, "  \"\", \"\", \"\"\n  },\n  { \"Seagate M"..., 4096) = 4096
13:57:01 read(3, "\"-v 187,raw48,Uncorrectable_ECC_"..., 4096) = 4096
13:57:01 read(3, "bly explained by the WD firmware"..., 4096) = 4096
13:57:01 read(3, "viar Green\", // tested with WDC "..., 4096) = 4096
13:57:01 read(3, "/82.00A82,\n      // WDC WD80EFAX"..., 4096) = 4096
13:57:01 read(3, "SB ID entries\n  ////////////////"..., 4096) = 4096
13:57:01 read(3, " \"USB: Samsung; \",\n    \"0x04e8:0"..., 4096) = 4096
13:57:01 read(3, "at\"\n  },\n  // Micron\n  { \"USB: M"..., 4096) = 4096
13:57:01 read(3, "  { \"USB: Maxtor OneTouch 4; \",\n"..., 4096) = 4096
13:57:01 read(3, "    \"\", // 0x0114\n    \"\", // 0x0"..., 4096) = 4096
13:57:01 read(3, " usbjmicron\"\n  },\n  { \"USB: Verb"..., 4096) = 3817
13:57:01 read(3, "", 4096)              = 0
13:57:01 close(3)                       = 0
13:57:01 lstat("/dev/", {st_mode=S_IFDIR|0755, st_size=3920, ...}) = 0
13:57:01 write(1, "/dev/: Unable to detect device t"..., 36) = 36
13:57:01 write(1, "Please specify device type with "..., 47) = 47
13:57:01 write(1, "\nUse smartctl -h to get a usage "..., 41) = 41
13:57:01 exit_group(1)                  = ?
13:57:01 +++ exited with 1 +++

 

And those spindown / standby checks appeared (shortened)

14:40:01 openat(AT_FDCWD, "/dev/sdb", O_RDONLY|O_NONBLOCK) = 3
14:40:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
14:53:44 openat(AT_FDCWD, "/dev/sdg", O_RDONLY|O_NONBLOCK) = 4
14:53:44 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
14:55:01 openat(AT_FDCWD, "/dev/sdj", O_RDONLY|O_NONBLOCK) = 3
14:55:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
14:59:01 openat(AT_FDCWD, "/dev/sdd", O_RDONLY|O_NONBLOCK) = 3
14:59:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
15:02:01 openat(AT_FDCWD, "/dev/sdk", O_RDONLY|O_NONBLOCK) = 3
15:02:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
15:02:01 openat(AT_FDCWD, "/dev/sdh", O_RDONLY|O_NONBLOCK) = 3
15:02:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
15:11:01 openat(AT_FDCWD, "/dev/sdg", O_RDONLY|O_NONBLOCK) = 3
15:11:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
15:11:01 openat(AT_FDCWD, "/dev/sdi", O_RDONLY|O_NONBLOCK) = 3
15:11:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
15:11:01 openat(AT_FDCWD, "/dev/sdb", O_RDONLY|O_NONBLOCK) = 3
15:11:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
15:11:01 openat(AT_FDCWD, "/dev/sdf", O_RDONLY|O_NONBLOCK) = 3
15:11:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
15:30:01 openat(AT_FDCWD, "/dev/sdd", O_RDONLY|O_NONBLOCK) = 3
15:30:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35
15:33:01 openat(AT_FDCWD, "/dev/sdk", O_RDONLY|O_NONBLOCK) = 3
15:33:01 write(1, "Device is in STANDBY mode, exit("..., 35) = 35

 

In the last hour it did not check sdc, sdl and sde. Why?

 

And why are these checks done in a random order and with a different amount of disks? 

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