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  • ver 6.9.2 - After UNRAID USB plpugged out, and plugged in, config gone, reboot brings back basic screen, reg key missing, App-tab corrupt


    PR1
    • Closed

    ver 6.9.2

     

    I had to replace my failed UNRAID USB 2 months ago, and I installed UNRAID on a new USB and received the new key (see below).

     

    Today, my UNRAID was running fine. While attempting to take out a data USB drive, I accidentally pulled out UNRAID USB drive. After about an hour, I logged into my UNRAID and saw a white background GUI (I always run dark mode). This was odd, so I rebooted UNRAID only to arrive at the same screen. I then saw several issues.

     

    (See all screen shots below)

    0. I could not start the array. when I enter password, and click START, nothing happens.

    1. On Dashboard you can see I have REGISTRATION: Unraid OS BASIC. (this is OK, I do have this registration)

    2. Under tools -> Registration, I see my GUID, and I am asked to Install Key….I used the key I received 2 months ago. 

    3. When trying to install that key I received an error.

    4. When I click on APPS, I get error message: “Fatal Flash Error”

     

    Can you help me understand what si going on? Why i my reg key not working any longer (it’s the same USB with same GUID)?

     

    What should I do now?

     

    (I have all config backed up, but urgently need access to my UNRAID)

    UNRAID page on: https://unraid.net/contact

    says

    "Should you need a replacement registration key, please see this page for instructions on how to obtain a replacement."

     

    The link of "this page" goes to:

    https://wiki.unraid.net/UnRAID_6/Changing_The_Flash_Device

    "

    Changing The Flash Device

    There is currently no text in this page. You can search for this page title in other pages, or search the related logs, but you do not have permission to create this page

    "

    1. Basic reg.jpg

    2. Missing reg key copy.jpg

    3. Key reg error copy.jpg

    4. CA - Fatal Flash error.jpg




    User Feedback

    Recommended Comments

    This should be be in the general support forum, try recreating the flash drive using the same device, any more questions please continue below:

     

     

     

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