RabidYak

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  1. Hi Guys, I don't know if any of this might help, but I was recently troubleshooting why CrashPlan seemed to be running almost constantly on my server and these steps seems to have solved most of my troubles. 1. Hidden files. For me, I discovered that a number of hidden files looked as if they were being backed up (some of these hidden files were quite large and were changing regularly). To find them: in the CrashPlan UI: "Manage Files" -> "..." -> "Show Hidden Files" (this will be greyed out, but still clickable). De-select all files except for those you want to back up. Watch the timestamps to find files that might be driving constant backups. 2. excessive file verification scans. https://support.code42.com/Incydr/Agent/Backup/File_verification_scan This scan appears to run daily by default, which was way too often for how long my backup set took (10+ hours). I changed mine to 14 days, and I'm guessing could go even further out. I couldn't find this setting in the UI - i had to log into my web account to change it: https://support.code42.com/CP/Admin/On-premises/6/Code42_console_reference/Device_Backup_-_Backup_settings_reference#General After the above updates to my config, and after a complete verification scan (this seems to happen after every reboot... exasperating given how long it takes...), CrashPlan is now idling nicely. Hopefully some of this helps somebody. If this is all old news, apologies. Good luck all! Regards, RabidYak PS: i had trouble finding useful logs, but the most useful files i found were in: /mnt/user/appdata/CrashPlanPRO/log and the log i monitored the most when i was stepping through this was backup_files.log.0 i didn't find all the data i was looking for in the log files, but this was the one i used the most in my troubleshooting.