Hi everyone,
Important note: This is the first time I'm using Unraid and I'm not IT engineer but simply an IT enthusiast and self trained. I set up the entire Unraid server (mainly for office storage) with 6.10.3 and all worked fine for 2 weeks. This office server that didn't boot this morning is not located in front of me (but thousands miles away) and no proper remote access is available at this moment. However a worker is near the server and can potentially be guided to work on it.
The server properly shut down last Thursday and was not able to boot on Tuesday morning. No modification happened in between. See the attached screenshot during booting. The worker left the server turned on until now and is waiting for my instructions on how to proceed.
Is this problem coming from the USB drive? or else?
Could you guide me for the steps to take or troubleshoot?
For the time being, can we hardly shutdown the server without risking damaging the HDDs? I imagine we can because the array didn't start. Is that right?
Thanks for your help!