Ketch

I removed UD Preclear as another forum recommended. Then started the array in safe mode multiple times. Unfortunately, no drives are showing available so no data from them such as dockers, shares, photos, movies, etc can be found.

I used the Unraid USB Creator software to create a new boot device as requested. I then copied the old config files to keep my settings and replaced the Key as Unraid required. Afterward, I rebooted my server and signed into Unraid. Unfortunately, nothing changed, Unraid pops up and does not recognize any of my drives. Array Devices, Pools Devices, Boot Devices, and Unassigned Devices all remain blank. However, while copying over the config files, I was able to gain access to my diagnostics which I have attached. At this point, I am worried I have to start all over. stark-diagnostics-20240703-1315.zip

Unfortunately, I have no authority to hire an electrician to discover/correct why our power surges/goes out randomly on a property I do not own. Therefore, I purchased a large UPS to ensure our equipment has more than the required time to provide a safe shutdown. Currently, our UPS gives the system 15-30 minutes of additional power depending on what is in use during an outage. This has worked better than expected for over a decade when our Synology Server filled our media center needs. Then with a Dell PowerEdge R730xd running Unraid taking over as our Media Server since February 2022. Regrettably, our Unraid issues probably started around 30 days ago under normal conditions for our household. On the other hand, my old Synology server continues to perform its revised role of backups admirably without issue. I have attempted to download another diagnostic as requested. However, I cannot even do that now. It just spins for over 30 minutes trying to download to the boot device that is showing as missing on the "Main" tab. I tried using the terminal to download one that I could pull off the flash drive later but it opens/crashes. I attempted again in safe mode, but the terminal pulled up white, and the diagnostic tried to keep downloading to a source it could not find. I'll keep trying in the meantime but any & all assistance will be more than appreciated. Please & Thank You!

First off, I am a noob that has been doing my best to research other forums, find similar issues and apply their solutions. Unfortunately, I went down the rabbit hole, wasted a lot of time and effort, and thought I was finding the light, only to hit another wall. First, my server rack power cycles once a week it seems. No issues for over a year as I have a UPS to cycle down accordingly. After a recent reboot, our Plex Media Server was corrupted. I attempted many repair solutions including DBRepair but all failed. Thus, I simply re-created our server with the media still intact and lost all our watched, unwatched, playlists, collections, and custom media art. A lot of time that went into it was lost but after a while at least we could access the media again. Then after another reboot, all dockers went missing. I went to previously installed apps and re-downloaded most of them. Some needed slight tweaks while others were completely lost. I guess the creator abandoned the app so I could not reinstall my working docker any longer. Another time-consuming loss but we forged ahead. Just when we thought things were getting back on track for lost time, another reboot occurred. Power cycled cleanly, and nothing ever lost or issues arose on my old Synology server I use for simple backup operations. However this time, I can log into my Unraid server and everything is blank. No arrays, no boot device, and no pools or cache. Simply no hard drives can be found so no data at all. Start the array and hoped it was a timing issue, gave it a bit, but nothing ever populated. Rebooted, power cycled, disconnected every cable, every drive, every ram, the boot drive, let things sit, reconnected and turned back on, and same results, an unraid screen showing the CPU & RAM available and nothing else. I tried to perform a new config with preserving the arrays and pools. That did not help. Attached is the diagnostic log I was able to pull. Please, if anyone can help us, we would truly appreciate it! I am a noob but can learn fast. I am just running out of good ideas from other forums and would love someone to help. Thank you kindly! Here is a list of my drives if it helps any: 32GB SanDisk as Boot Device 2TB Inland PCIe Gen4 as Pool Device for App Data 1TB SanDisk SSD as Pool Device for Downloads 18TB Seagate Exos as Parity 1x16TB + 5x18TB Exos as Data stark-syslog-20240703-1539.zip

I have a working theory on what could be causing my issues but since I am new to this, I am hoping someone can confirm or refute my thoughts. I setup my first unraid server following Trash's guide for atomic moves and hard links. My thought is that files I internally moved associated with media that was hard linked between my torrent and media shares was performed like a copy/paste method. The links were broken leaving the data in the torrent share and pasted within my media share. Thus, taking up more space than originally estimated. Therefore in theory, if I go into my torrent share and delete any remaining files, I can gain that storage back without affecting my Plex library. Thoughts?

Hi Apandey, thank you kindly for the idea. I gave it a try but QDirStat was not able to highlight what could be causing the internal transfers to be wasting space. I am more than open other ideas if anyone might have one?

I am not running any virtual machines on this array so I am thinking VM Disk Images or VDI is not my issue. At first I tried the Krusader app but I couldn't find a way to move data between disks just the ability to move data between shares. By having the dynamix file manager, it allowed me to select folders on each disk to delete/copy/move. For example, I went to disk 1, went into its media share, selected a folder with 10 videos and moved them into disk 4's media share. After the move was completed, disk 1 no longer showed the folder I moved, it now only was shown under disk 4. However, say that folder with 10 videos was showing as 10G worth of data. When moved, disk 1 and disk 4 are not showing a simple decrease/increase of 10G. Disk 1 showed a decrease but not near the 10G's in the folder that was removed while disk 4 showed it gained more than 10G worth of data on its new folder. My first thought was maybe the move created a directory where it pointed where the data used to be and where it can be found now. But even if something like that occurred, it shouldn't take away that much space. It truly has me stumped.

To add onto that, I also downloaded "dupeGuru" from the community applications. Then I performed a secondary review on my "media" share which resulted in no duplicates as well.

I installed the app "dynamix file manager" from the community applications. Went into each disk, selected the desired folder, hit move, then selected the location I wanted the data on. After the move was completed, the folder was no longer at the old location and was found at the selected location. Additionally, I used software called "Duplicate File Finder" on my laptop to review the data on my "media" share. After my search with the duplicate file finder, it found no duplicate copies.

Apologies, I was using generic terms based on the language of the products plus unraid's dashboard to over simplify matters in hopes to avoid confusion. Originally, my array was actually 47.29TiB with only 2.9TiB available when I added another 16.37Tib to it after performing a preclear. However, when I attempting to balance the data against the disks within the array, I now only have 10.9TiB free. So by adding a new 16.37Tib drive into my array with 2.9TiB available, balancing my disks with no additional data added lost me approx. 8.37TiB. Has anyone else experienced such a thing or might have an explanation on what could have occurred?

I am hoping someone can help me. I have been performing moves between disk numbers to balance my free space. To perform these moves I used dynamix file manager app, then by going into each disk individually and moving data accordingly. Originally, I had three 18TB drives with only 1TB available but I wanted to keep up to 20% free to prolong their healthy use over time. Therefore, I purchased a fourth 18TB drive hoping to move 3TB off each of the original three drives and onto the new one. Thus, my intentions was to see approx. 4TB free on the older three drives and near 9TB on the new one after all the moves. However, after my internal moves between disks, now all four 18TB drives is showing roughly only 3TB available. With 3TB free on the older disks plus the purchase of a 4th 18TB drive, I was estimating I should have roughly 21TB free, not 12TB. Hence, I believe something associated with the internal moves between disk numbers is eating up a lot of space and fast. May I kindly ask if anyone has experienced this before and know of a resolution? Any and all assistance is truly appreciated.