novitzky

Thank you very much for your help.

Thanks, will do. I had renamed them to *.old but this did not but will do it again. Is it only plugins or anything else that I could try to disable?

Booted in safe mode, and started the array successfully In normal mode - docker etc is now running.

Hi, I could start the array successfully in safe mode. What should I do next?

I have started in maintenance mode successfully. I will figure out how to boot into safe mode after work and give your suggestion a try.

I would really appreciate any tips on how to troubleshoot my problem. Yesterday the system became unresponsive. On reboot, I found that after mounting the 4th disk, the webui would freeze. I have rebooted about 15 times with the same result. I have the syslog included, and also the text from the logs that one can click on the unRAID main page, which usually gets as far as this: Apr 14 18:00:56 3570K dnsmasq-dhcp[17227]: read /var/lib/libvirt/dnsmasq/default.hostsfile before the system halts. Only a hard reboot recovers I wonder if the LSI card might be culprit? I had a similar situation when I first got it but after a couple of reboots it just worked. To also mention, I've been noticing periodic glitches, sometime every couple of days, other times several times per day, of the unRAID system, with shares and webui, becoming unresponsive for a few seconds (up to 30s sometimes), and then working again. Things I have tried: 1. Turning off docker, samba 2. Making sure docker has ipvlan 3. deleting all plugins & checking in date 4. turning off turbo write (just in case) 5. I reseated the LSI 9211-8i card. I don't understand what suddenly happened yesterday since I have not installed anything new or changed any setting (I have been on call at my job without time for my server). Prior to this issue, my uptime had been 1 month. Machine: 8700k on Gigabyte Aorus Gaming 5 board, 32GB RAM, no overclocking (stock). LSI 9211-8i card for last 6 months. syslog.txt log.txt

Apologies and thanks for your time

Sorry by "mount disk4" I meant "start the array".

Yes, I had said in my first post, I had managed to mount disk4 after the preclear, so had copied some things things across but unbalance stopped responding and I did a hard reset. Then I again experienced the freezing on array starting. I did hard reset 7 times and then finally it stopped hanging on starting the array (it would show updates until disk 4 mounting). No new config done. It says parity is valid. it wouldn't hurt to check. I guess the diagnostics don't give a clue?

Great - some success also. After 7 attempts, the array starter with disk #4 (new). New diagnostics attached. 3570k-diagnostics-20240205-2221.zip

Thanks, now that you mention it, I used let it run a parity check after adding a new disk. And I had a couple of new config problems when I first started on this last year, but i thought that was related to my firefox use. I remember now there being a ?blue dot stating "New Disk" when I first added the drive. But the main problem I had was the unresponsiveness / crash of webui. I haven't had it before despite my previously wrong ways of adding new disks. Do you think that unRAID was busy doing something like clearing the disk when it was unresponsive on mounting the disk? The disk seemed untouched after rebooting.

Again sorry for seeming stupid, but this is the first time I've run preclear. If I recall correctly, I usually format new disk with the array not-started using unassigned devices so that there is a partition, else I can't start the array. So I did this with the previous disks. This time, the array would crash on start, so I wanted to make sure the disk is physically ok before trying again. I only installed preclear this weekend to ensure the new disk was physically fine. I haven't used it before.

Sorry for not doing this correctly. By mount I meant "Starting the Array" - "Mounting the disks" is the last update I see in the bottom left corner. To clarify: I first added the new disk, formatted it, and tried to start the array (as a new disk to the array). Crash. So I wanted to make sure the disk was good and ran preclear. All successful. Formatted disk, Started the array, everything ok. Then had to reboot and again I can't start the array with the 4 disks. It becomes unresponsive. I can't do diagnostics at that point, can only hard reboot. If I post sys.log on here will it help with the troubleshooting?

Hope for some help On the latest unRAID (8700k CPU), added an LSI 9211 -8i card as had only 4 working SATA on mobo. Connected to a new refurbished white label drive with a segate serial number, 18TB. After boot, on mount, the webui would time out and the unRAID would be unresponsive. It seemed to happen after mounting the new disk (#4). I ran a preclear (I normally don't) and that was successful. I also copied files to it and read normally as unassigned disk. I managed to mount it after the preclear. Now I've had to reboot as unBalance stopped responding yet data being copied. Again it is crashing on mounting. I've attached diagnostic data in case someone can help pin down the problem. I can't mount 4 disks, only the previous 3 disks else it crashes (+a parity disk). 3570k-diagnostics-20240205-2110.zip