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[6.12.10] Array crash on starting

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I would really appreciate any tips on how to troubleshoot my problem.

Yesterday the system became unresponsive. On reboot, I found that after mounting the 4th disk, the webui would freeze. I have rebooted about 15 times with the same result.

I have the syslog included, and also the text from the logs that one can click on the unRAID main page, which usually gets as far as this:

                     Apr 14 18:00:56 3570K dnsmasq-dhcp[17227]: read /var/lib/libvirt/dnsmasq/default.hostsfile

before the system halts. Only a  hard reboot recovers

 

I wonder if the LSI card might be culprit? I had a similar situation when I first got it but after a couple of reboots it just worked. To also mention, I've been noticing periodic glitches, sometime every couple of days, other times several times per day, of the unRAID system, with shares and webui, becoming unresponsive for a few seconds (up to 30s sometimes), and then working again.

 

Things I have tried:

1. Turning off docker, samba

2. Making sure docker has ipvlan

3. deleting all plugins & checking in date

4. turning off turbo write (just in case)

5. I reseated the LSI 9211-8i card.

 

I don't understand what suddenly happened yesterday since I have not installed anything new or changed any setting (I have been on call at my job without time for my server). Prior to this issue, my uptime had been 1 month.

 

Machine: 8700k on Gigabyte Aorus Gaming 5 board, 32GB RAM, no overclocking (stock). LSI 9211-8i card for last 6 months.

syslog.txt log.txt

  • Community Expert

It doesn't appear to be a disk/filesystem problem, since they are all mounting, try booting in safe mode and start the array in maintenance mode, if it doesn't crash, and still in safe mode, re-start the array in normal mode, if it crashes at anytime get a new syslog.

  • Author

I have started in maintenance mode successfully. I will figure out how to boot into safe mode after work and give your suggestion a try.

  • Author

Hi, I could start the array successfully in safe mode. What should I do next?

  • Community Expert

In normal mode or maintenance mode?

  • Author

Booted in safe mode, and started the array successfully In normal mode - docker etc is now running.

 

 

Edited by novitzky
Clarification

  • Community Expert

That points to a plugin being the problem, you can uninstall/disabled them by renaming all the *.plg files in /config/plugins and rebooting in normal mode, then add one by one to see if you can find the culprit, or just add the ones you really need, it may be one of the other ones.

  • Author

Thanks, will do. I had renamed them to *.old but this did not but will do it again.

Is it only plugins or anything else that I could try to disable?

  • Community Expert

Should be only the plugins, they are the only thing not loaded in safe mode.

  • Author

Thank you very much for your help.

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