jameson_uk

Looking for advice on where to look at debugging an issue I have... I have the Plex container setup and it works fine on my LAN and everything plays fine. I have the Open VPN AS container setup and that works fine (I cannot connect, access unraid web GUI, PLEX web GUI). I have remote access to PLEX disabled as I do not want anything directly open to the internet. When I connect to the VPN on my Android phone then the PLEX app seems to connect to the server, I can browse all my media and play music. Attempting to play any video however I am just getting a "Playback has stopped because the connection to the Plex Media Server has b een lost. Please ensure the server is available and retry" error. I see all the metadata for the video and it quite happily plays theme tunes etc so it is obviously connecting just not playing. I did come across a few suggestions to drop the quality setting and that would solve it but even dropping the quality to 320p in the app gives me the same error. The files are mainly SD DVD rips as MKV. The same files play quite happily on the my local network. I cannot see anything on the PLEX side and I only see this quite unhelpful error in the app. Anyone able to point me in the right direction or have an idea about how I might debug this?

Thanks. Main thing is about different users having different key. I thought via web interface users are not real OS users? Want to monitor their use, protect their home drive and limit access from a few directories

I have setup SSH using https://github.com/overbyrn/UnRAID and I have created a couple of users via the command line and everything is good. Users are created via command line as I want to have better control as to what they can access. Problem is as soon as I restart the server all the users disappear. I have to go through and re-create them, unlock the account in /etc/shadow and change owners / groups and permissions the files in /home directories Is there anything I am doing wrong or anything I can do to improve this (bar creating a script to re-create the users at startup)