nephilic

The missing items are the only things I care about backing up. I do see the other things in the tree that I can add, but it's nothing I care about. The way I've arranged my storage is I have a network share where I store everything important. That share is then backed up to the crashplan cloud. The only copy of those files locally is on the network share. See attached screenshot.

Thanks, that solved the authentication issue. However for step 5 of the "Taking Over Existing Backup"... how does one re-add files without unselecting the missing items? The only way I can see to add them is to deselect them, save, then add them again but it seems like this would delete the backup archives and force me to reupload them? "5. Update the file selection by re-adding your files. Do not unselect missing items yet."

Followed the above. When I got to the part about adoption, I accidentally closed the grey banner with the adoption link and couldn't find it again. I attempted using "guid new" command from the gui command prompt. Now I'm getting the login screen, but no matter what I do, I get failed login. I reset my password, and I can successfully login to the official windows client and the website, but I cannot login via the docker. Here's the lines from log: [08.31.17 19:21:30.692 INFO MQ-Peer-3 ervice.peer.PeerVersionValidator] WE have an old version, localVersion=1436674888490 (2015-07-12T04:21:28:490+0000), remoteVersion=1498885200610 (2017-07-01T05:00:00:610+0000), remoteGuid=42 [08.31.17 19:21:30.695 INFO 53998_AUTH-2 up42.service.peer.PeerController] Connected to CPC after 23sec [08.31.17 19:21:30.695 INFO 53998_AUTH-2 backup42.service.peer.Authorizer] AUTH:: Authority address: central.crashplan.com/216.17.8.3 [08.31.17 19:21:30.696 INFO 53998_AUTH-2 backup42.service.peer.Authorizer] AUTH:: Getting auth rules. CPCAuthRulesRequestMessage@2132110154[ login=true, username=[removed], registrationKey= ] [08.31.17 19:21:30.848 INFO 53998_AUTH-2 backup42.service.peer.Authorizer] AUTH:: AuthorizeRules [ldap=false, minPasswordLength=5, usernameIsAnEmail=true, deferredAllowed=false] [08.31.17 19:21:30.853 INFO 53998_AUTH-2 backup42.service.peer.Authorizer] AUTH:: CPCLoginMessage@-1537267857[ guid=811135123778750276, productVersion=4.9.0, username=[removed], password=true, register=false, registrationKey=, orgType=CONSUMER, computerType=COMPUTER, address=[removed]:4242, computerName = f37fc5e0d42a, dataKeyChecksum = 24046ce280b01db27575f159bfa1fcd8, configDate=null, socialNetworkDate=0, challengeResponse=false, externalAuthenticatorSessionId=null, securityKeyType=AccountPassword ] [08.31.17 19:21:31.590 INFO 53998_AUTH-2 backup42.service.peer.Authorizer] AUTH:: CPCLoginResponseMessage@-68208812[remoteId=136962048763636368, session=811140962093392961, remoteGuid=42, errors=Login.FAILED] [08.31.17 19:21:31.591 INFO 53998_AUTH-2 backup42.service.peer.Authorizer] AUTH:: Error = CPErrors.Login.FAILED : [] [08.31.17 19:21:31.591 INFO 53998_AUTH-2 backup42.service.peer.Authorizer] AUTH:: Send login response to the UI. LoginResponseMessage@1539794751[ session=811139908417119297, errors=[CPErrors.Login.FAILED : []] ]{} [08.31.17 19:21:31.591 INFO 53998_AUTH-2 backup42.service.ui.UIController] UserActionResponse: LoginResponseMessage@1539794751[ session=811139908417119297, errors=[CPErrors.Login.FAILED : []] ]{} [08.31.17 19:21:31.592 INFO 53998_AUTH-2 backup42.service.peer.Authorizer] AUTH:: *** END *** Failed after 24sec