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Slow freeze after about 9 hours of uptime

Featured Replies

Hi,

 

Im having this odd occurrence where my server slows down after about 9 hours of uptime.

First docker containers are unconnectable until after a few minutes I cannot load a page in the GUI.

I suspect its something to do with docker but am unsure. Ive tried scrubbing the docker file but get no errors.

 

Diagnostics attached (from just before unraid totally froze)

plex-diagnostics-20210520-1849.zip syslog-192.168.1.111.log

  • Community Expert

Don't see any errors logged, but load average according to top is crazy high, one thing you can try is starting the dockers one at a time then wait a few hours before starting the next one to see if you find a culprit.

  • Author

Ok so after a week of no issues I thought this was sorted. Ive had no crashes since my last post.

 

However last night I started a parity check and have woken up this morning to a crashed server.

Ive had a quick look at the logs (im not very adept at this) and have seen : ata8.00: exception Emask 0x10 SAct 0xf000 SErr 0x90002 action 0xe frozen

I think ata8 is my first parity drive so im going to try and move it to a different SATA port and try a different cable.

 

But could this alone by causing crashes? Any other issues people can see?

 

Logs attached

 

Cheers

 

syslog-192.168.1.111.log

  • Community Expert

I can't see which drive it is just by the log but it was parity in the previous diags, so likley still is.

 

There are also more ATA errors:

May 24 22:08:18 Plex kernel: ata9.00: failed to read SCR 1 (Emask=0x40)
May 24 22:08:18 Plex kernel: ata9.01: failed to read SCR 1 (Emask=0x40)
May 24 22:08:18 Plex kernel: ata9.02: failed to read SCR 1 (Emask=0x40)

 

And these show you're using SATA port multipliers, those should really be avoided.

  • Author
17 minutes ago, JorgeB said:

 

 

There are also more ATA errors:


May 24 22:08:18 Plex kernel: ata9.00: failed to read SCR 1 (Emask=0x40)
May 24 22:08:18 Plex kernel: ata9.01: failed to read SCR 1 (Emask=0x40)
May 24 22:08:18 Plex kernel: ata9.02: failed to read SCR 1 (Emask=0x40)

 

And these show you're using SATA port multipliers, those should really be avoided.

 

Thats odd, im using PCI to SATA adapters. Perhaps the manufacturer has cheaped out.

  • Community Expert

These Asmedia controllers are two port SATA controllers:

 

03:00.0 SATA controller [0106]: ASMedia Technology Inc. ASM1062 Serial ATA Controller [1b21:0612] (rev 02)
    Subsystem: ASMedia Technology Inc. ASM1062 Serial ATA Controller [1b21:1060]
    Kernel driver in use: ahci
    Kernel modules: ahci
04:00.0 SATA controller [0106]: ASMedia Technology Inc. ASM1062 Serial ATA Controller [1b21:0612] (rev 02)
    Subsystem: ASMedia Technology Inc. ASM1062 Serial ATA Controller [1b21:1060]
    Kernel driver in use: ahci
    Kernel modules: ahci
05:00.0 SATA controller [0106]: ASMedia Technology Inc. ASM1062 Serial ATA Controller [1b21:0612] (rev 02)
    Subsystem: ASMedia Technology Inc. ASM1062 Serial ATA Controller [1b21:1060]
    Kernel driver in use: ahci
    Kernel modules: ahci

 

If they have more than two ports they have SATA port multipliers (or are connected to an external enclosure with a port multiplier).

  • Author

Ah thanks for that.

 

Ill have to look into getting them replaced, I will probably look for SAS to SATA card.

Hopefully in the short term this isnt the cause of my issue.

  • Community Expert

You can check bellow for a list of recommended controllers:

 

 

  • Author

Thanks for the post, its simple and to the point.

 

 

Turns out I already have a 6 port Asmedia ASM1166 card lying about.

Sadly im limited to 1 PCIe x16 slot and the other 5 are PCIe x1 so im probably going to have to get a  4 port: Asmedia ASM1064 to cover my usage

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