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New UPS = Lost communication

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HI folks,

I changed my Nobreak APC BZ1500XLBI-BR 1500VA to the APC BZ2200BI-BR 2200 VA and I'm having "Lost communication" at the UPS Settings.

I already changed the USB cable and USB port. Same thing.

Please, help. Any thoughts are welcome.

Attached, the diagnostic file.

Thanks in advance.

Eduardo

asilo-diagnostics-20210528-0830.zip

According to the Network UPS Tools documentation some APC models, including the one you have purchased are rebranded Microsol Solis UPSes so it does not work with the APC driver and from what you are writing, it does not appear to have usbhid support either.

 

You should be able to use the NUT plugin with the "solis" driver. Just remember to set "Start APC UPS daemon" to "No" or else NUT might not start properly.

 

Just note that they are saying the following:

Quote

The APC version of the Microsol protocol is slightly incompatible with the solis driver. As of version 0.62 of the solis driver, the driver will connect to the UPS, but some values are read incorrectly.

 

Sources: https://networkupstools.org/docs/man/apcsmart.html https://networkupstools.org/docs/man/solis.html

  • Author
10 hours ago, SelfSD said:

According to the Network UPS Tools documentation some APC models, including the one you have purchased are rebranded Microsol Solis UPSes so it does not work with the APC driver and from what you are writing, it does not appear to have usbhid support either.

 

You should be able to use the NUT plugin with the "solis" driver. Just remember to set "Start APC UPS daemon" to "No" or else NUT might not start properly.

 

Just note that they are saying the following:

 

Sources: https://networkupstools.org/docs/man/apcsmart.html https://networkupstools.org/docs/man/solis.html

That's perfect mate. Thanks! I'll try the NUT plugin.

  • 1 year later...

Did you get this to work? As I'm having issues seeing the UPS with the same setup.

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