May 31, 20215 yr Hi everyone. I just set up my Unraid NAS and am a complete newb. Please forgive my ignorance. Recently, I had to relocate my Unraid NAS from upstairs bedroom to the basement. In doing so, I stopped the array, then clicked shutdown (will activate clean system power down) button under the main tab. Upon relocating my Unraid NAS to the basement and reconnecting the power/ethernet, I noticed that my Unraid NAS name was changed back from my custom name to Tower... In addition, the users that I have set up on my Unraid are no longer present under the users tab. Did I not perform the shutdown procedure properly?
May 31, 20215 yr From your description, it sounds as though the server isn't able to read the USB boot device reliably. Did you disturb it when you moved the server? Again, from your description, you shut down properly. Shut it down again and re-seat the USB device in its socket.
May 31, 20215 yr Author I tried shutting it down and reseating the USB device, but did not fix the issue. I ended up renaming my Unraid server and remaking users again. If it helps, I am currently on the trial version of Unraid. Could that have anything to do with it? Edited May 31, 20215 yr by jspark
June 1, 20215 yr 2 hours ago, jspark said: I am currently on the trial version of Unraid. Could that have anything to do with it? No, the trial licence gives you the same features as the paid-for Pro licence - the only difference is that it's time-limited. The boot system loads the operating system entirely into memory and it runs from there but configuration changes are written to the USB device and read from there when needed. Also the licence is checked at intervals. So the USB stick needs to have a reliable connection. For the best reliability use a compact (so it's less likely to be disturbed) stick. Choose a branded (Sandisk, Verbatim, Toshiba, Lexar, etc) USB 2 spec device and plug it into a USB 2 socket, if you have one. For this particular purpose USB 3 is not better because the system runs from RAM and so doesn't need the speed advantage, and USB 2 devices are more reliable and run cooler. Maybe you've now fixed the problem by re-seating and re-creating the files but if it continues to be a problem post your diagnostics. Go to Tools -> Diagnostics after experiencing a problem and before rebooting, and attach the resulting zip file.
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