Can't get my SAS SSDs to work

[amil562]

Hi,

 

I'm pretty new to RAID configurations and need some assistance.

 

I'm running a HP Z420 with Win 10 Pro on it.

I've purchased 2 Seagate's st960fm0013 SAS 1TB SSDs.

I've also purchased a HP LSI SAS Controller (lsi 9217-4i4e ).

 

When I connect both disks to the controller I can see them in the LSI Utility, but when I try to create a RAID0 volume from the both of them the operation fails with no error message.

When I tried to format the disks from the utility it fails as well.

 

In the BIOS I can see them only in the boot order menu and not in the storage devices menu.

In windows I can see them in the disk manager (2 separate disks) but when try to initialize them I get "access denied" error message.

 

I'll be happy if someone can direct me on what am I doing wrong.

[JorgeB]

Please post the diagnostics: Tools -> Diagnostics

 

 

[amil562]

Thanks Jorge, can you please elaborate which tools-> diagnostics do you refer??

In windows?

The SAS Controller's? The disks?

[JorgeB]

This forum is about Unraid OS, not Windows, I didn't notice before you were talking about Windows, not the right forum to be posting about that, though someone might still be able to help you're more likely to get help if you post in a more appropriate forum.

[amil562]

which forum do you think I should post it?

[JorgeB]

In a general storage/Windows forum.

 

BTW, a couple of common issues with SAS devices:

 

-formatted with a custom sector size, Windows and most OSes can only use 512 or 4096, needs to be reformatted with common sector size.

-formatted with type 1 or type 2 protection, this need to be removed.

 

SMART report will show both of the above, e.g.:

 

== START OF INFORMATION SECTION ===
Vendor:               xxx
Product:              xxx
Revision:             NE02
Compliance:           SPC-4
User Capacity:        1,800,360,124,416 bytes [1.80 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
Formatted with type 2 protection

 

Smartmontools is also available for Windows.

[amil562]

Thanks Jorge,

 

This is the output I got from smartmontools:

C:\Program Files\smartmontools\bin>smartctl -a /dev/sda
smartctl 7.2 2020-12-30 r5155 [x86_64-w64-mingw32-w10-20H2] (sf-7.2-1)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               SEAGATE
Product:              ST960FM0013
Revision:             C106
Compliance:           SPC-4
User Capacity:        960,197,124,096 bytes [960 GB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
LU is resource provisioned, LBPRZ=1
Rotation Rate:        Solid State Device
Form Factor:          2.5 inches
Logical Unit id:      0x5000c50030161b0b
Serial number:        Z87130560000822150Z3
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Thu Jul 01 22:05:02 2021 JDT
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Percentage used endurance indicator: 7%
Current Drive Temperature:     47 C
Drive Trip Temperature:        70 C

Accumulated power on time, hours:minutes 16804:57
Manufactured in week 42 of year 2016
Specified cycle count over device lifetime:  10000
Accumulated start-stop cycles:  385
Elements in grown defect list: 0

Vendor (Seagate Cache) information
  Blocks sent to initiator = 562375382
  Blocks received from initiator = 981726741
  Blocks read from cache and sent to initiator = 1750053742
  Number of read and write commands whose size <= segment size = 525444815
  Number of read and write commands whose size > segment size = 12475577

Vendor (Seagate/Hitachi) factory information
  number of hours powered up = 16804.95
  number of minutes until next internal SMART test = 5

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes    Total
               ECC          rereads/    errors   algorithm      processed    uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:   3164703584        0  12278475  3164703584          0     182804.974           0
write:         0        0         0         0          0     108261.564           0
verify:  3418515        0      1671   3418515          0          1.893           0

Non-medium error count:        0

No Self-tests have been logged

 

Should I try format it using smartmontools?

[JorgeB]

That looks fine, it's using a standard sector size and no protection, but can't really help anymore since you're running Windows.