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Parity Check/Docker/User Share errors

Featured Replies

  • Community Expert

Parity check is unrelated to the cache drive, I would either try it with the onboard SATA controller or try a different disk.

  • Author

ok, I'll cancel the parity check and swap the cable to the onboard SATA controller.

  • Community Expert

Same thing, so assuming the power cable was also replaced it looks like a disk problem.

  • Author

Ok, thankfully that drive is still under warranty.  Think the dropping of the user shares could be related to that problem?

  • Author

In the meantime ill go back to running the non correcting parity check

  • Community Expert

Rebooting without the cache device connected should bring back the user shares.

  • Community Expert
3 hours ago, Sirkyle said:

new cache drive is on the way

 

2 hours ago, JorgeB said:

Rebooting without the cache device connected should bring back the user shares.

 

Note that if you try to run dockers/VMs without cache those are going to be recreated from scratch on the array, so best if you leave those disabled (in Settings - Docker and VM Manager) until you get everything copied to the new cache.

  • Author

Got it, thanks guys, will report back in a few days

  • 4 weeks later...
  • Author

So been awhile, replaced the cache with a new drive and things had been running fine all month. when parity check ran last night for the first of the month, it completed this morning with 0 errors, but seems like cache is offline again? No dockers available.  user shares were offline.  grabbed diagnostics before rebooting. I'll hold off rebooting. 

tower-diagnostics-20211001-1301.zip

  • Community Expert
Oct  1 00:00:31 Tower kernel: ata6: SATA link down (SStatus 0 SControl 300)
Oct  1 00:00:31 Tower kernel: ata6.00: link offline, clearing class 1 to NONE
Oct  1 00:00:31 Tower kernel: ata6.00: disabled

 

Cache device dropped offline, because of that there's no SMART, check/replace cables and post new diags.

  • Author

It’s on a set of brand new cables albeit it runs into a backplane. Doesn’t ever seem to be a problem until a parity check occurs. Should I just swap bays?

  • Community Expert

Parity check won't affect a cache device, try a different bay, if it keeps dropping try a new disk.

  • Community Expert
1 minute ago, Sirkyle said:

Doesn’t ever seem to be a problem until a parity check occurs.

Are you sure you don't have a power problem?

  • Author
27 minutes ago, trurl said:

Are you sure you don't have a power problem?

So each column of 8 bays is supported by a Molex plug and no other drives in the column are having issues. I’ll try a diff bay

  • Community Expert

Why are you using an SMR drive for cache?

  • Community Expert

SMART looks good, but if it keeps failing on a different bay it could still be a bad disk, or like trurl mentioned caused by not enough power or some voltage drop when running a parity check.

  • Community Expert
2 minutes ago, trurl said:

Why are you using an SMR drive for cache?

NVM, see I already asked that a month ago.

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